How to contact us, Customer support – Thinklogical Advanced Concentrator Transport 10G (ACT-10) User Manual
Page 16
®
Q - S e r i e s A C T - 1 0 P r o d u c t M a n u a l ,
D e c e m b e r , 2 0 1 4
Page 16
Warning!
This is a Class A product. In a domestic environment, this product may
cause radio interference, in which case the user may be required to take corrective
measures.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications in which
case the user may be required to take adequate corrective measures at their own
expense.
Note: This Class A digital apparatus complies with Canadian ICES-003 and has been
verified as being compliant within the Class A limits of the FCC Radio Frequency
Device Rules (FCC Title 47, Part 15, Subpart B CLASS A), measured to CISPR 22: 1993
limits and methods of measurement of Radio Disturbance Characteristics of
Information Technology Equipment.
Note: The user may notice degraded audio performance in the presence of electro-
magnetic fields.
Product Serial Number
Thinklogical products have a unique serial number, which includes a date-code, printed on an
adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2
digits for the year, plus at least four digits for a unique unit number. For example,
05-
14
0125
indicates
the unit was built in the
5
th
month of 20
14
, and is unit number
125
.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods.
All wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.
4.0.
How to Contact Us
4.1. Customer Support
Thinklogical
®
is an engineering company and you will receive the information you require
directly from our most knowledgeable engineers
.
We believe that the first line of support comes from the design
engineers that developed each particular product.
Therefore, your questions or issues will be handled promptly by our in-house engineers who are most
familiar with your products.