Verilink 1061 T1 Multicast (34-00268) Product Manual - Manual (Page 6)

1-2 General 1061 Multicast Card
TxPORT Customer Service
TxPORT office hours are Monday through Friday from 8
a.m. to 5 p.m Central Time.
Sales and Marketing
General, sales and marketing information is available during
standard business hours by telephone or e-mail.
Toll Free: 800-926-0085
Local: (205) 772-3770
e-mail: [email protected]
Technical Support
Technical support is available 24 hours a day, seven days a
week. You may contact a support representative by tele-
phone or e-mail.
Toll Free: 1-800-285-2755
Local: (205) 772-3770
e-mail: [email protected]
Returns/RMA
If for any reason you need to return a TxPORT unit, you
must have a Return Material Authorization (RMA) number
marked on the shipping package. You may obtain an RMA
number from customer service at 800-926-0085, ext. 2227.
When calling TxPORT for an RMA, please have the follow-
ing information available.
• Model number and serial number for each unit.
• Reason for return and symptoms of problem.
• Warranty status (if known).
• Purchase order number to cover charges for out-of-warranty
items.
• Name and phone number of person we can contact if we
have questions about the unit(s).
• Mode of shipment required (second-day air is the normal
mode of shipment for all returned material unless otherwise
specified).
Units being returned to TxPORT should be sent to the fol-
lowing address:
TxPORT
127 Jetplex Circle
Madison, Alabama 35758
Table 1-A Optional Equipment
Part Number Optional Equipment
Network Cables
9-1001-004-010
9-1001-092-005
9-1001-093-005 T1 twisted pair with drain
50-pin (male) to 8-pin (modular NET) octopus
50-pin (male) to 8-pin (modular DTE) octopus
Supervisory Cable Kit
9-1001-073-2 DB-9 female to 8-pin RJ-48 (PC to SUPV)
Adapters
9-1001-015-1
9-1001-015-2
9-1001-016-1
9-1001-016-2 DB-25 male to 8-pin (modem to SUPV)
DB-25 female to 8-pin (modem to SUPV)
DB-25 male to 8-pin (terminal to SUPV)
DB-25 female to 8-pin (terminal to SUPV)
Rack Mount Kits
9-2000-001-1
9-2000-001-2
9-2000-002-1
9-2000-002-2
9-2000-001-8
9-2000-002-8 19-inch single unit
19-inch two units
23-inch single unit
23-inch two units
19-inch eight units
23-inch ten units