5 transfer – Welltech LP-388 Mar-05-2007 User Manual

Page 26

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LAN Phone 388 User’s Manual

25

5 Transfer

388 could support the call transfer with two types, one is the Consultant, and another is the

Blind transfer.

The transfer could be initialized only for the state as above.

i

Dial another call during the connect state

ii

Answer another call during the connect state

5.1 Consultant Transfer

Consultant Transfer scenario:

A. A communicate with B→Tranf or Line hear dial tone+ C’s number→C pick

up → A hangs up → B communicate with C

B. A communicate with B→Tranf or Line hear dial tone+ C’s number → C

busy/ring →Tranf or original Line →Retrieve call with B

C. A communicate with B→Tranf or Line hear dial tone+ C’s number → C

reject →Tranf →Retrieve call with B

D. A communicate with B→Tranf or Line hear dial tone+ C’s number→C

reject → press Line to hang up C and hear dial tone again → press

original Line to retrieve call

E. A communicate with B→Tranf or Line hear dial tone+ C’s number→C ring

→ A hangs up → Blind transfer

5.2 Blind Transfer

Blind Transfer Scenario:

A. A communicate with B→Blind Tran. + C’s number→hear nothing (C ring)

→ Blind transfer

B. A communicate with B→Blind Tran. + C’s number→C Busy → hear

special tone then retrieve B immediately

C. A communicate with B→Blind Tran. + C’s number (not finished) →Blind

Tran. Retrieve call

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