5 transfer – Welltech LP-388 Mar-05-2007 User Manual
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LAN Phone 388 User’s Manual
25
5 Transfer
388 could support the call transfer with two types, one is the Consultant, and another is the
Blind transfer.
The transfer could be initialized only for the state as above.
i
Dial another call during the connect state
ii
Answer another call during the connect state
5.1 Consultant Transfer
Consultant Transfer scenario:
A. A communicate with B→Tranf or Line hear dial tone+ C’s number→C pick
up → A hangs up → B communicate with C
B. A communicate with B→Tranf or Line hear dial tone+ C’s number → C
busy/ring →Tranf or original Line →Retrieve call with B
C. A communicate with B→Tranf or Line hear dial tone+ C’s number → C
reject →Tranf →Retrieve call with B
D. A communicate with B→Tranf or Line hear dial tone+ C’s number→C
reject → press Line to hang up C and hear dial tone again → press
original Line to retrieve call
E. A communicate with B→Tranf or Line hear dial tone+ C’s number→C ring
→ A hangs up → Blind transfer
5.2 Blind Transfer
Blind Transfer Scenario:
A. A communicate with B→Blind Tran. + C’s number→hear nothing (C ring)
→ Blind transfer
B. A communicate with B→Blind Tran. + C’s number→C Busy → hear
special tone then retrieve B immediately
C. A communicate with B→Blind Tran. + C’s number (not finished) →Blind
Tran. Retrieve call