Chapter 4 call flow editor – Welltech WG5290 User Manual
Page 34

Welltech Computer Co., Ltd.
WellGate 5290 User Guide – V6.1
- 34 -
Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice
prompt, AAA, DM…etc. It requires Java run time to run.
Step 1: Click Control>Call Flow Editor to create a Call Flow, click
button
to activate IVR Tool as figure 4.1
Figure 4.1
Component Description:
•
New: Create a new call flow
•
Load Call Flow: Load call flow from WellGate 5290
•
Save: Save a call flow in WellGate 5290
•
Cut: Cut a component
•
Copy: Copy a component
•
Paste: Paste a component
•
Delete: Delete a component
•
Line: Connecting 2 components together
•
Select: Select the component at call flow workspace
•
Scroll: Scroll the call flow workspace
•
Zoom: Zoom in or zoom out the workspace
•
View Grid: View or not