Amer Networks SR24G2 - Manual (Page 20)

14
Amer.com Warranty Policy
Limited Lifetime Warranty
In the event of a defect in quality or workmanship, Amer.com will repair or replace any
hardware product sold by Amer.com with new or reconditioned parts free of charge in
North America for a limited lifetime period unless otherwise specified on the sales
invoice from the date of original purchase. All removed parts become the property of
Amer.com. All replaced parts assume the original warranty.
This warranty is extended only to the original purchaser. Proof of purchase will be
required before warranty service is provided.
This warranty covers only failures due to defects in quality or workmanship that occur
during normal use. It does not cover damage that occurs in shipment, electrical storms,
floods, dropped or other acts of nature.
This warranty also does not cover any failure that results from accident, misuse, abuse,
neglect, mishandling, misapplication, alteration, faulty installation, modification,
computer virus, improperly installed or faulty software, or service by anyone other than
an Amer.com Service Technician. If there is evidence that the failure was due to user
negligence, Amer.com has the right to void this warranty and or charge normal service
rates for the subject repair.
The limited warranty covers a one (1) year period from date of purchase on Power
Supplies, AC Adapters & Fans, after the 1 year a cost for replacement is applied to all
products requiring such parts.
Amer.com is not responsible for any type of data loss on hard drive or other storage
devices.
Warranty Service can be obtained during the warranty period by shipping, freight
prepaid, or delivering the product to Amer.com in either the original package or a
similar package providing an equal degree of protection. Amer.com will perform the
required service and return the unit to the user (freight prepaid), if applicable, via the
same mode (i.e. ground, air, etc.)