Resolving a license error on startup, Resolving a license error on startup -5 – Grass Valley Xpanel Vertigo Suite v.4.8 User Manual

Page 15

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Xpanel User Manual

2-5

Getting started with Xpanel

Resolving a license error on startup

Resolving a license failure when opening Xpanel:
1.

Open Xpanel by clicking V

ERTIGO

X

MEDIA

>X

PANEL

from the Windows Start menu.

If Xpanel cannot successfully locate a valid Xpanel2 license on the Xmedia Server, the
following error message appears.

2.

Evaluate and act according to the following:
• Click Enter License if you suspect that the cause of the license error is that the Xpanel2

license has not yet been installed and validated on the Xmedia Server. The License
Manager opens and you can follow the instructions in the Release Notes for acquiring and
installing a software license.

• Click Change Server if you suspect that the cause of the license error is that Xpanel is

connected to the wrong Xmedia Server (the license resides on another Xmedia Server).
Xpanel’s O

PTIONS

window opens and displays the Setup page. Follow steps 3 and 4 on

page 2-4

that describes how to resolve an Xmedia Server connection failure.

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