SMA STP 60-US-10 Installation - Manual (Page 39)

SMA Solar Technology AG 4 Service
Installation Guide STP60-10-IA-xx-10 39
4 Service
4.1 Troubleshooting
The information is organized in tables showing messages
appearing in the LCS tool, known as events. The tables
contain descriptions of events as well as explanations of
which actions to take when an event occurs.
Grid-Related Events
Type of event Indicates whether the event relates to grid, PV, internal or fail safe issues.
ID The specific event ID.
Display Text shown in display.
Description Description of the event.
Measure Description of which action to take prior to contacting any other parties.
DGO If the prescribed action has not identified the malfunction, contact the DGO for further assistance.
Hotline If the prescribed action has not identified the malfunction, contact Service for further assistance
(see Section 6 "Contact", page 53).
PV If the prescribed action has not identified the malfunction, contact the PV module supplier for
further assistance.
ID Status
message Description Measure DGO Hotline PV
1 to 6 Grid voltage too low. Check voltage and AC
installation. If the voltage is zero,
check the fuses. - - -
7 to 9 Grid voltage average over 10
minutes too high. Check that the installation is
correct in accordance with the
installation manual. If so, request
a new grid code file with
increased voltage limit or reactive
power for voltage suppression. - - -
10 to 15 Grid voltage too high. Check voltage and AC
installation. - - -
16 to18 The inverter has detected a
voltage peak on the grid. Check voltage and AC
installation. - - -
19, 22 Power frequency too low or
too high. Check power frequency. - - -
31 to 33 DC current share in utility grid
is too high. For repeated daily occurrences,
perform onsite grid analysis. - - -