Epson ACULASER C3800 - Manual (Page 247)

Troubleshooting 247
EPSON AcuLaser C3800 User's Guide
Chapter 12
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status
Monitor provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might
cause other paper jams. Pull it gently in order to avoid tearing.
❏ Always try to remove jammed paper with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not
mentioned in this section, contact your dealer.
❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in
the printer driver.
❏ Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏ Do not expose the imaging cartridges to sunlight at all.