Repair service, Service-center, Importer – Florabest FTS 1100 C3 User Manual

Page 35: Gb mt

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35

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invalidate the warranty.

In particular, the guarantee is likewise void

in the case of employment of the sewage

water pumps without base plate or (this

applies for all pumps) in case of damages

which are caused by supporting on or sus-

pending from the mains cable. The pumps

must not be run dry or exposed to frost.

Processing in Case of Guarantee

To ensure efficient handling of your query,

please follow the directions below:

• Please have the receipt and identifica-

tion number (IAN 102797) ready as

proof of purchase for all enquiries.

• Please find the item number on the rat-

ing plate.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below by

telephone or by e-mail. You will then

receive further information on the pro-

cessing of your complaint.

• After consultation with our customer

service, a product recorded as defec-

tive can be sent postage paid to the

service address communicated to you,

with the proof of purchase (receipt)

and specification of what constitutes

the defect and when it occurred. In or-

der to avoid acceptance problems and

additional costs, please be sure to use

only the address communicated to you.

Ensure that the consignment is not sent

carriage forward or by bulky goods,

express or other special freight. Please

send the equipment inc. all accessories

supplied at the time of purchase and

ensure adequate, safe transport pack-

aging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our ser-

vice branch, which will be happy to issue

a cost estimate for you.

We can handle only equipment that has

been sent with adequate packaging and

postage.

Attention: Please send your equipment to

our service branch in clean condition and

with an indication of the defect.

Equipment sent carriage forward or by

bulky goods, express or other special

freight will not be accepted.

We will dispose of your defective devices

free of charge when you send them to us.

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN 102797

Importer

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

Grizzly Tools GmbH & Co. KG

Stockstädter Straße 20

63762 Großostheim

Germany

www.grizzly-service.eu

GB

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