Common issues, Issues possible causes and solutions – Xiaomi Robot Vacuum S10 User Manual

Page 13

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12

Side brush

Components

Maintenance

Frequency

Replacement

Frequency

Brush

Filter
Brush cover

Every 3–6 months

Every 6–12 months

Every 3–6 months
Every 3–6 months (or

upon worn)

Every two weeks

Weekly

Weekly

/

Mop pad

Every 3–6 months (or

upon worn)

A foreign object might be caught in the

Turn off the robot vacuum and remove any

debris.

The robot vacuum

makes strange noises

while cleaning.

Issues

Possible Causes and Solutions

The robot vacuum

does not perform

scheduled cleanups.

The robot vacuum

keeps going offline.

Make sure the robot vacuum is connected

to the network and stays in the range of

Wi-Fi at all times.

Make sure the robot vacuum is connected

to the network; otherwise, it cannot

synchronize time and perform the

scheduled cleanups.

Make sure the robot vacuum is not set to

DND mode. The DND mode will prevent the

robot vacuum from performing scheduled

cleanups.

The robot vacuum

does not charge.

Make sure there is enough open space

around the charging dock and its charging

contacts are free of dust and other debris.

The ambient temperature is too low (below

0°C) or too high (above 35°C).

The robot vacuum

does not return to

the charging dock.

Turn the robot vacuum off and then restart it.

The robot vacuum has

an abnormal behavior.

There are too many obstructions around

the charging dock. Place the charging dock

in a more open area.

The robot vacuum is too far away from the

charging dock. Move it closer to the

charging dock and try again.

Issues

Possible Causes and Solutions

robot vacuum, then try again.

The ambient temperature is too low (below

0°C) or too high (above 35°C).

The robot vacuum

does not turn on.

robot vacuum, then try again.

The robot vacuum

does not start

cleaning.

The robot vacuum

does not resume

cleanup.

Make sure the robot vacuum is not set to

DND mode, which will prevent the robot

vacuum from resuming cleanup.

The robot vacuum does not resume cleaning

when it is manually returned to the dock to

charge or placed onto the charging dock.

Common Issues

Note:

Please refer to the table for accessory replacements to ensure the optimal

cleaning effect.

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