Samson Concert 288m Presentation Dual-Channel Wireless Lavalier & Headset Microphone System (D: 542 to 566 MHz) - Manual (Page 12)

12
Troubleshooting
Issue Solutions
No Audio
Make sure that the transmitter and receiver are both powered on.
Ensure the transmitter’s batteries are installed correctly.
Check that the transmitter is not muted.
Confirm that the AR299m adaptor is correctly connected and
plugged into an electrical outlet.
Turn on the AR299m receiver.
Make sure the AR299m audio output connections are securely
connected.
Ensure that the receiver and transmitter are in line of sight with
one another.
Check the receiver and audio input device level controls.
Ensure that the transmitter and receiver are set to the same
operating channel. If unsure, reset the channel by performing an
IR set.
Distorted Audio
The receiver output level or audio input device level may be too
high.
Check the transmitters batteries, and replace if low.
The input gain on the transmitter (CB88/CH88) or audio source
level may be too high.
Audio Dropout
The transmitter may be too far away from the receiver. Move it
closer to the receiver, or reposition the antennas.
Remove any sources that may cause RF interference such as cell
phones, cordless phones, lighting equipment, computers, metal
structures, etc.
Receiver will not power
on Check the adaptor to ensure it is properly connected and plugged
into an outlet providing power.
Transmitter will not pow-
er on (LED lights RED) Replace the transmitter batteries.
Unwanted noise or inter-
ference If using multiple systems, make sure none of the systems are
operating on the same channel. If the problem persists, change
one or all of the systems channels.