Solving network problems, Solutions when wireless authentication fails, Where to get help – Epson EpiqVision Ultra LS300 3600-Lumen Full HD Ultra-Short Throw Smart Laser 3LCD Projector (Black) User Manual

Page 81: Solving network problems where to get help

Advertising
background image

81

• Make sure the connected devices are turned on and in standby status. See the documentation

supplied with the device for more information.

• If you connected a new device or changed any connections, make sure the CEC function is set for the

connected device. You may need to restart the device.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Projector Feature Settings - Settings Menu

Solving Network Problems

Check the solutions in these sections if you have problems using the projector on a network.

Solutions When Wireless Authentication Fails

Parent topic:

Solving Problems

Solutions When Wireless Authentication Fails

If you cannot authenticate a wireless connection, try the following solutions:

• Make sure your Wi-Fi router and modem are working properly. Rebooting these devices may solve the

network connection problem.

• Check for obstacles between the Wi-Fi router and the projector and change their positions to improve

communication.

• You can check the network settings from the menu displayed when you select the

icon at the top

right of the Android TV Home screen.

• If you initialize the projector, you need to select the network settings again on the initial setup screen.

Parent topic:

Solving Network Problems

Related tasks

Setting Up Android TV

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

latin.epson.com/support

(Caribbean) and select your product for solutions to common problems with

Advertising