3 troubleshooting (faq), 3 troubleshooting (faq) -10 – Asus VA329HE 31.5" Eye Care Monitor User Manual

Page 24

Advertising
background image

3-10

Chapter 3: General Instruction

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the

monitor is in the ON mode.

• Check if the power cord is properly

connected to the monitor and the power

outlet.

• Check Power Indicator function in main

menu OSD. Select “ON” to turn on

power LED.

The power LED lights amber and

there is no screen image

• Check if the monitor and the computer

are in the ON mode.

• Make sure the signal cable is properly

connected the monitor and the

computer.

• Inspect the signal cable and make sure

none of the pins are bent.

• Connect the computer with another

available monitor to check if the

computer is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness

settings via OSD.

Screen image is not centered or

sized properly

• Adjust the H-Position or V-Position

settings via OSD.

Screen image bounces or a wave

pattern is present in the image

• Make sure the signal cable is properly

connected to the monitor and the

computer.

• Move electrical devices that may cause

electrical interference.

Screen image has color defects

(white does not look white)

• Inspect the signal cable and make sure

that none of the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select

the Color Temperature via OSD.

Screen image is blurry or fuzzy

• Adjust the Phase and Clock settings

via OSD.

Advertising