Built-in diagnostics – Dell E1916HV 19" 16:9 LCD Monitor User Manual

Page 49

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Troubleshooting

49

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE

: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics:

1.

Ensure that the screen is clean (no dust particles on the surface of the
screen).

2.

Unplug the video cable(s) from the back of the computer or monitor.
The monitor then goes into the self-test mode.

3.

Press and hold the

Button 1

and

Button 4

on the front panel

simultaneously for 2 seconds. A gray screen appears.

4.

Carefully inspect the screen for abnormalities.

5.

Press the

Button 4

on the front panel again. The color of the screen

changes to red.

6.

Inspect the display for any abnormalities.

7.

Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.

The test is complete when the

Text

screen appears. To exit, press the

Button 4

again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

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