Dell E1916HV 19" 16:9 LCD Monitor - Manual (Page 50)

50 Troubleshooting
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions.
Common Symptoms What You
Experience
Possible Solutions
No Video/Power LED
off No picture • Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input source
is selected via the
Input Source Select
button.
• Check the “Power LED Button” option
under Energy in OSD Menu
.
No Video/Power LED
on No picture or no
brightness • Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source
is selected via the
Input Source Select
menu.
• Run the built-in diagnostics.
Poor Focus Picture is fuzzy, blurry,
or ghosting • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings .
• Change the video resolution to the
correct aspect ratio (16:9).
Shaky/Jittery Video Wavy picture or fine
movement • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory
Settings .
• Check environmental factors.
• Relocate the monitor and test in
another room.