Dell E1916HV 19" 16:9 LCD Monitor - Manual (Page 53)

Troubleshooting 53
Image retention from
a static image left on
the monitor for a long
period of time Faint shadow from the
static image displayed
appears on the screen • Use the Power Management
feature to turn off the monitor at
all times when not in use (for more
information, see
Power Management
Modes .
• Alternatively, use a dynamically
changing screensaver.
Product-Specific Problems
Specific Symptoms What You
Experience
Possible Solutions
Screen image is too
small Image is centered on
screen, but does not
fill entire viewing area • Check the Aspect Ratio setting in the
Display OSD.
• Reset the monitor to Factory
Settings .
Cannot adjust the
monitor with the
buttons on the front
panel OSD does not appear
on the screen • Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal when
user controls are
pressed No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear. • Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does not
fill the entire screen The picture cannot fill
the height or width of
the screen • Due to different video formats (aspect
ratio) of DVDs, the monitor may
display in full screen.
• Run the built-in diagnostics.