Troubleshooting – LG 27HJ713C-B 27" 16:9 8MP IPS Clinical Review Monitor User Manual

Page 38

Advertising
background image

ENGLISH

38

TROUBLESHOOTING

Nothing is displayed on the screen.
Is the monitor's power cord plugged in?

Check if the power cord is correctly plugged into the power outlet.

Is the power LED on?

Check the power cable connection and press the power button.

Is the power on and the power LED

displaying white?

Check that the connected input is enabled ([Menu] > [Quick Settings]

> [Input]).

Is the power LED blinking?

If the monitor is in sleep mode, move the mouse, or press any key on

the keyboard, to switch the display on.

Check if the computer is turned on.

Is the [OUT OF RANGE] message being

displayed?

This occurs when signals transferred from the PC (graphics card)

are out of the horizontal or vertical frequency range of the monitor.

Please see the Product Specification section of this manual to set the

appropriate frequency.

Is the [No Signal] message being

displayed?

This is displayed when the signal cable between the PC and the monitor

is missing or disconnected. Check the cable and reconnect it.

The OSD Lock message is being displayed.
Are some functions not available when

you press the Menu button?

The OSD is locked. Go to [Menu] > [General] and set [OSD Lock] to

[Off].

The screen retains an image.
Does image sticking occur even when the

monitor is turned off?

Displaying a still image for a prolonged time may cause damage to the

screen, resulting in the retention of the image.

To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?

If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the

screen may be flickering. Change the resolution to 1080p or the

recommended resolution.

Advertising