Troubleshooting – ION Audio Projector Max HD Full HD Portable Projector and Bluetooth Speaker User Manual
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Troubleshooting
If the unit is not charging:
Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted:
Try lowering the volume control of your sound source, musical
instrument, or microphone. Also, try to reduce the overall volume of Projector Max
™
HD using
the
Volume
controls.
If there is too much bass:
Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If there is a high-pitched whistling noise when using microphones:
This is probably
feedback. Point the microphone away from the speaker.
If you can’t hear the microphone over the music volume:
Turn down the music volume
from your source.
If you cannot connect your audio device to Projector Max
™
HD via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Projector Max
™
HD as close
together as possible while trying to connect. Make sure both the audio device and
Projector Max
™
HD are unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Projector Max
™
HD to disconnect Projector Max
™
HD
from any other audio device and restart the search process. If this does not work right
away, power off Projector Max
™
HD and then power it back on.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Projector Max
™
HD before, find Projector
Max
™
HD in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or “i” icon located next to it and then select
Unpair
or
Forget
. Turn Projector Max
™
HD off and back on and try pairing again once it reappears in
your available devices list.
Note:
If Projector Max
™
HD has been paired to another audio device recently that is still
within range, you may need to repeat this process with that audio device to fully
disconnect.
How do I use the USB input for file playback?
(1) Connect the USB flash drive to the USB
port on the projector. (2) Use the projector's control panel or remote control to choose the file
type (Movies, Music, Photo, or Text) on the home menu. (3) Navigate to your file and press OK
to playback the file.
Can I connect my HDMI Streaming Device (eg Chromecast, Roku, etc.)?
Yes. Use your
streaming device's power source to ensure enough power is provided. (1) Connect your
streaming device to the projector's HDMI port. (2) Power on the streaming device. (3) Select
HDMI on the projector's home screen menu to project the streaming device's content. (4) Use
the streaming device's suggested controls to navigate content (e.g. remote control).