Epson QX-10 - Manual (Page 39)

Here are a few ways to find out whether you’ve got a real bug
or not:
First, if you have tried this routine many times before, and always
successfully, then most likely it’s not a bug. Look for another cause
for the trouble.
A good approach is to start over from the very beginning.
Remove the diskette. Turn off the machine and then re-boot your
software diskette. Now try your routine again, after checking the
manual and following the suggested steps. Are you getting the
expected results now?
If you are, and if the way you tried it before was really a logical
approach but different from that given by the manual, try doing
it your way again. Are the results still unacceptable?
If the results still aren’t what you were expecting, you’ve prob-
ably found a bug. Most software firms are delighted to learn about
any bugs and are continually debugging their software, so you
should let them know what you’ve found. Also, revised versions
of the same software are sometimes available for a minimal cost.
Crossed Wires?
If you have just set up your QX-10 and it isn’t behaving, double-
check the cables. Are the connections tight?
And are they correct? Is the keyboard cable going into the front
of the main unit? (It’s possible to plug the keyboard cable into the
monitor outlet on the buck of the main unit, but then neither the
keyboard nor the monitor work.)
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