Lexmark MC3224dwe Multifunction Color Laser Printer - Manual (Page 188)

Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
a Using the Print Quality Test Pages, measure the distance
between the repeating defects on the affected color page.
b Check if the repeating defects match any of the following
measurements:
Print cartridges
• 25.70 mm (1.01 in.)
• 35.30 mm (1.39 in.)
• 75.6 mm (2.98 in.)
• 26.7 mm (1.05 in.)
Fuser
• 56.5 mm (2.22 in.)
Transfer module
• 25.10 mm (0.99 in.)
• 59.70 mm (2.35 in.)
• 28.30 mm (1.11 in.)
• 65 mm (2.56 in.)
• 44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact
customer
support .
Take note of the
distance, and then
contact
customer
support .
Color quality problems
Modifying the colors in printed output
1 From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction .
2 In the Color Correction menu, touch Manual > Color Correction Content .
3 Choose the appropriate color conversion setting.
Troubleshoot a problem 188