Can receive but not send faxes, Can send but not receive faxes – Lexmark MC3224dwe Multifunction Color Laser Printer User Manual
Page 193
Can receive but not send faxes
Action
Yes
No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•
Check if the shortcut number is set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact
Can send but not receive faxes
Action
Yes
No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, touch
Settings
>
Fax
>
Fax Setup
>
Fax
Receive Settings
>
Rings to Answer
.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
Can you receive faxes?
The problem is
solved.
Contact
Troubleshoot a problem
193