Epson Prefection 2450 - Manual (Page 41)

Scanner Problems
37
For Windows 2000 users:
1. Make sure your scanner is
plugged in and connected to
your computer.
2. Right-click the My Computer
icon on your desktop, and then
click
Properties .
3. In the System Properties dialog
box, select the Hardware tab,
then click Device Manager .
4. Click the plus (+) sign next to
Other devices or Imaging
devices . If a question (?) mark
or an exclamation (!) mark
appears next to your scanner
name, right-click your scanner
name, and then select
Uninstall .
5. Turn off the scanner and
disconnect the USB or IEEE
1394 cable, then follow the
installation steps on the Start
Here sheet.
Scanner Problems
The fluorescent lamp isn’t on.
■ The scanner has a power saving
function (sleep mode); press the
] Start button to “wake” the
scanner.
■ Make sure the power cord is
plugged into an electrical outlet
and you’ve turn on the scanner
using the
P Power button.
The scanner doesn’t scan.
■ Wait until the green indicator
light stays on (ready for
scanning). You may need to
preview your scan to make the
lamp come on.
■ If you are using a USB hub, try
connecting the scanner directly
to the computer’s USB port. Use
only the USB cable that came
with your scanner.
■ If you are using IEEE 1394,
make sure these extensions are
selected in the Windows
Extensions Manager:
EPSON
FW Scanner Enabler , EPSON
FW Scanner Expert , and
EPSON FW Scanner Lib .
■ If you see your scanner in the
Windows Control Panel, but
you can’t scan, uninstall and
reinstall your scanner software.
Perfection 2450.book Page 37 Tuesday, September 18, 2001 3:16 PM