HP 4100TN - Manual (Page 114)

112 Chapter 4 - Problem solving EN
Printer messages
Message Explanation or recommended action
ACCESS DENIED
MENUS LOCKED
The printer control panel function you are trying to access has been
locked to prevent unauthorized access.
See your network administrator.
BAD DUPLEXER
CONNECTION
The duplexer is not properly connected to the printer.
Ensure that the right-angle power cord that shipped with the printer
is being used.
Try removing and reinstalling the duplexer. Then turn the printer off
and back on.
BAD ENV FEEDER
CONNECTION
The envelope feeder is not connected properly to the printer.
Try removing and reinstalling the envelope feeder. Then turn the
printer off and back on.
BAD OPT TRAY
CONNECTION
There is a problem with an optional 500-sheet paper tray connection
with the printer:
• the tray is not connected properly
• more than two optional 500-sheet paper trays have been installed
(the printer cannot support more than four trays total)
• the electronics in the paper tray are faulty
Try removing and reinstalling the paper tray. Then turn the printer off
and back on.
CANNOT DUPLEX
CLOSE REAR BIN
The printer cannot duplex because the rear output bin is open.
Close the rear output bin.
CHECK INPUT
DEVICE
alternates with
PAPER PATH OPEN
PLEASE CLOSE IT
The optional input tray cannot feed paper to the printer because a
door or paper guide is open.
Check the doors and paper guides and close any that are open.
CHECK OUTPUT
DEVICE
alternates with
CLOSE OUTPUT
DELIVERY PATH
The optional output device is not properly connected to the printer. A
proper connection must be made for printing to continue.
CHECKING PAPER
PATH
The engine is checking for possible paper jams or paper that was not
cleared from the printer.
CLOSE TOP COVER
The top cover is open and must be closed for printing to continue.
DISK DEVICE
FAILURE
The EIO disk had a critical failure and can no longer be used.
Remove the EIO disk and replace it with a new one.