HP 4100TN User Manual

Page 143

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EN

Determining printer problems 141

Does the job print as expected? (continued)

YES

Go to step

5.

NO

The print job is not formatted
correctly.

Pages are not fed correctly
or are damaged.

There are print
quality problems.

• Check that you are using the

proper printer driver (see
“Choose the right printer driver for
your needs” on page 37).

• Check the software settings. (See

the software help.)

• Try a different font.
• Downloaded resources might

have been lost. You might need to
download them again.

• Make sure paper is loaded

correctly and that the guides are
not too tight or too loose against
the paper stack.

• If you are having problems

printing custom-size paper, see
“Guidelines for printing custom-
size paper” on page 63.

• If pages are wrinkled or curled,

or if the image is skewed on the
page, see “Correcting output
quality problems” on page 128.

• Adjust the print

resolution (see

RESOLUTION=

FASTRES 1200

” on

page 217).

• Check that REt is on

(see “

RET=MEDIUM

” on

page 217.

• Go to “Correcting

output quality
problems” on
page 128.

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