Solving issues with color documents, Solving issues with color, Only black prints – HP 1500 Series User Manual
Page 80
78 Problem solving and maintenance
ENWW
Solving issues with color documents
This section describes issues that can occur when you print in color. Whenever you are
experiencing color-related issues, calibrate the printer before trying any other steps. See
“Calibrating the printer” on page 89
Only black prints
Only black is printing when the document should be printing in color.
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Color mode is not selected in your program or printer driver. Select color mode instead of
grayscale mode.
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If you are printing on transparencies, all transparencies print in grayscale.
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The correct printer driver is not selected in the program. Select the correct printer driver.
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The printer is not properly configured. Verify the printer configuration by printing a
Configuration page. If no color appears on the Configuration page, contact HP Customer
Care.