HP AFICIO SP 8100DN User Manual

Page 121

Advertising
background image

Troubleshooting

110

8

Note

❒ If the printer is still not operating satisfactorily, contact your sales or service

representative. Consult with the store where the printer was purchased for
information about the location of sales or service representatives.

Alert Occurrence and Alert Re-
solving are set for sending e-
mail, but while no Alert Occur-
rence mail is received, Alert-re-
solved e-mail is received.

Alert-notification e-mail is not sent if the problem is resolved
before sending. However, an Alert-resolved e-mail is sent.

Alert-notification level was
changed, and e-mail stopped ar-
riving.

If an Alert-notification e-mail, set with the earlier notification
level, arrives, later e-mail will not be sent, even if the notifi-
cation level is changed after.

When no date information is in-
cluded in sent e-mail, the mail
server has a malfunction.

Make the setting for obtaining time information from the
SNTP server. Refer to the Web Image Monitor's Help to the
settings.

Printing using IEEE 802.11b
(wireless LAN) is slow.

When using the optional IEEE 802.11b board, do the follow-
ing:

• Transmit fewer print jobs.

• Make sure no other IEEE 802.11b (wireless LAN) or Blue-

tooth devices are in use.
Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.

• Transmissions between the client computer and the

printer can be blocked by obstructions. Move the printer
or client computer if necessary.

Problems

Solutions

Advertising