Explanation of agent states, Working with data views, Possible values for agent state – HP 5992-3838 User Manual

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6.

If desired, scroll down to access a printable copy of the report. Click the View Printable
Report

button to open the printable version of the report.

NOTE:

If you find that you are unable to obtain agent status from within HP SIM, check the

following:

That you have the correct permissions associated with your login ID so that you can view
Application Discovery agent states. See “User Authorizations” in VSE Management Software
Help
for information on Application Discovery authorizations.

That the targeted managed node has been authorized to accept remote commands from HP
SIM.

To authorize the acceptance of remote commands, on the command line of the CMS, type

mxagentconfig -a -n managed_system

where managed_system is the name of the target system for which you want to enable
remote communication.

Have you recently restored or removed and reinstalled the CMS? :

A restore or removal of the central management server also removes the certificate recognition
previously established between Application Discovery server on the CMS and Application
Discovery agents on managed nodes. This relationship must be re-established when the CMS is
reinstalled or restored by completing the Application Discovery certificate exchange. See

“Completing Certificate Exchange” (page 63)

for information.

Explanation of Agent States

Table 3-1 shows the possible values for agent state.

Table 3-1 Possible Values for Agent State

Meaning

Value

Installed, daemon running, connected; able to transfer data

Connected

Installed, daemon running, disconnected; unable to transfer data

Disconnected

Installed, daemon not running; unable to collect data

Agent not running

No certificates exchanged between Application Discovery server and agent; unable to
complete data transfer

No CMS Cert

Connected to target system; no agent found

Agent not installed

The server cannot connect to the target system. The target system may be down or not
configured for remote command execution from HP SIM.

No contact

See VSE Management Software: Installation and Update Guide (for HP-UX or for Microsoft Windows)
for instructions on how to install an Application Discovery agent. Also see the following:

“Completing Certificate Exchange” (page 63)
“Start the HP Application Discovery Agent” (page 21)

Working With Data Views

For expanded discussions about what can be seen in each Application Discovery data view, see
the Application Discovery Help reference in the software.

Working With Data Views

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