4 troubleshooting and error messages – HP 5992-3838 User Manual

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Navigating with Tabs ...........................................................................................................26
Navigating with Table Links ................................................................................................26

Adjusting Visibility of Applications Within Application Discovery Data Tables...........................26

Set Visibility for Hosts on Application Discovery Screens........................................................26
Set Visibility for Matched Applications.....................................................................................27
Set Visibility for Packages on Application Discovery Screens...................................................27

Modifying the Graphic Display of Application Discovery Server Activity....................................27

The Impact of Discovery on Application Discovery Server Memory Usage.............................27

Modifying the Maximum Size of an Event List...............................................................................28
Setting Data Polling Interval............................................................................................................28

Setting Event Attributes........................................................................................................................29

Introduction to Event Settings in Application Discovery...............................................................29
Setting Event Severity......................................................................................................................29
Setting Alert Location......................................................................................................................29

Managing Application Templates.........................................................................................................30

Find an Application Template.........................................................................................................30
Change AD Application Template Values.......................................................................................30
Create a New Template...................................................................................................................32
Key to Application Template Values...............................................................................................32

Summary Fields and Their Descriptions...................................................................................34
Attribute Fields and Their Descriptions....................................................................................34
Rule Fields and Their Descriptions............................................................................................36

Create an Application Template Rule.............................................................................................37

Create an Aggregation Rule.......................................................................................................37

Aggregation Rule Examples.................................................................................................38

How to Remove Types from the Aggregation Rule...................................................................39

Check Unmatched Processes to Find Application Candidates.......................................................40

Understanding the Tables Showing Unmatched Processes.......................................................40
Using the Table Data to Fill in An Application Template..........................................................40
Filling in the Summary Fields Using Table Data.......................................................................40
Filling in the Template Attribute Fields ....................................................................................41
Filling in the Rule Fields Using Table Data................................................................................41

Backing Up Application Discovery Files..............................................................................................41

4 Troubleshooting and Error Messages.........................................................................43

Introduction..........................................................................................................................................43

Errors in Installation........................................................................................................................43

Failure message on installation of Application Discovery agent (AppDiscAgent)...................43

Data Missing in Application Discovery Screens.............................................................................44

Applications Not Visible in Application Discovery Screens.....................................................44
Host Not Visible in Application Discovery Screens..................................................................46
Packages Not Visible in Application Discovery Screens............................................................48

Application Errors in VSE Workload Screens.................................................................................49

Error Message Indicates Application Discovery Server Is Not Available.................................49
No 'Applications' Icon for System Listed on Virtualization Manager Visualization Tab
Screen.........................................................................................................................................49
No 'by application' Entry in VSE Workload Definition Criteria Drop-down............................50
No Indicators Showing in VSE Workload Real-Time Utilization Meters..................................50
Cannot Enter Application Discovery User Interface.................................................................51

Errors in Application Discovery User Interface Operation.............................................................51

UI “Unable to Connect to Server” Messages.............................................................................51
Java 'UI exception' Message Displays........................................................................................52

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