Reporting safety defects, 121 reporting safety defects – HONDA Motorcycle User Manual
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REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American
Honda Motor Co., Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or American Honda Motor Co., Inc.
To contact NHTSA, you may either call the Auto Safety Hot line toll-free at 1-800-424-9393 (or 366-0123 in
Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can
also obtain other information about motor vehicle safety from the Hot line.