HP 1100dtn - Manual (Page 62)

4-12 ENWW
3 Lift the output tray and check for a jam in Tray 1.
a If the media is jammed in Tray 1, pull out Tray 1. (Otherwise, go to step 4.)
b Pull the paper towards you as shown in the diagram.
c Lower the output tray and reposition Tray 1.
4 If you have not yet found the jam and have Tray 2 installed, pull out Tray 2. (Otherwise, go
to step 5.)
a If possible, remove the jammed media from Tray 2.
b If you cannot locate the jammed media by removing Tray 2 from the printer, turn off the
printer (if you have not already done so), and then remove the power cord.
c Lift the printer off Tray 2.
d Remove the jammed media from the bottom of the printer or from Tray 2.
e Reposition the printer on top of Tray 2.
5 Open the top cover and look inside to ensure there is no paper remaining inside the
printer. If there is paper inside the printer, follow the steps listed here. Otherwise, go to
step 6.
a When you lift the top cover, the carriage should return to its position on the right side of
the printer. If the carriage does not return to the right side, turn the printer off.
WARNING! Do not reach into the printer when the printer is on and the carriage is stuck.
b Free any wrinkled media and pull the sheet towards you through the top of the printer.
6 After you clear the jam, close all covers, turn on the printer (if you turned it off), and then
press the
(resume button) to continue the print job.
The printer will continue the print job on the next page. You will need to resend the page or
pages that were jammed in the printer.
To avoid jams
z Make sure that nothing is blocking the paper path.
z Do not overload the trays. Tray 1 holds up to 150 sheets of plain paper or 30
transparencies. Tray 2 holds up to 250 sheets of paper. The envelope slot holds one
envelope.
z Load paper properly. See “Loading media” .
z Do not use media that is curled or crumpled.
z Always use media that conforms with specifications listed in “Selecting print media” .
z Make sure that the output tray is not overly full when you send a job to print.
z Be sure to align the media against the right side of the tray and the front guide.
z Verify that the guides are adjusted snugly against the stack, but that they do not crinkle or
bend it.