Printing a configuration, Printing a configuration page – HP 1100dtn User Manual

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Printing a configuration page

When you are experiencing a problem with your printer and you cannot discover the source of
the problem, you can print a printer configuration page that provides more information about
the problem. You can print the printer configuration page from the control panel. If you are
using a computer that is running Windows, you can also print the printer configuration page
from the Toolbox. If you have an HP Jetdirect print server installed, you can print a printer
configuration page for the print server as well.

If you still cannot resolve the problem after reviewing the printer configuration page and trying
the steps in the troubleshooting section, call the HP Customer Care Center. Keep the printer
configuration page, because it provides information that might be useful to Customer Care
Center in helping you to troubleshoot a printer problem.

To print a printer configuration page from the control panel

1

Turn the printer on.

2

Press and hold down the

(power button). While holding down the

(power button),

press the

(cancel button) one time.

3

Release the

(power button). Your printer prints a printer configuration page.

To print a configuration page for the HP Jetdirect print server

1

Turn the printer power on, and then press the

TEST

button on the print server. The printer

prints a configuration page for the HP Jetdirect print server.

2

See the HP Jetdirect Administrator’s Guide on the Starter CD to interpret the information
on the configuration page.

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