HP 1100dtn - Manual (Page 85)

ENWW B-3
Hewlett-Packard limited warranty statement
Extent of limited warranty
1 Hewlett-Packard warrants to the end-user customer that the HP products specified above
will be free from defects in materials and workmanship for the duration specified above,
which duration begins on the date of purchase by the customer.
2 For software products, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any product will be
uninterrupted or error free.
3 HP’s limited warranty covers only those defects that arise as a result of normal use of the
product, and does not cover any other problems, including those that arise as a result of:
a Improper maintenance or modification;
b Software, media, parts, or supplies not provided or supported by HP; or
c Operation outside the product’s specifications.
4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does
not affect either the warranty to the customer or any HP support contract with the
customer. However, if printer failure or damage is attributable to the use of a non-HP or
refilled ink cartridge, HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
5 If HP receives, during the applicable warranty period, notice of a defect in any product
which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s
option.
6 If HP is unable to repair or replace, as applicable, a defective product which is covered by
HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund
the purchase price for the product.
7 HP shall have no obligation to repair, replace, or refund until the customer returns the
defective product to HP.
8 Any replacement product may be either new or like new, provided that it has functionality
at least equal to that of the product being replaced.
9 HP products may contain remanufactured parts, components, or materials equivalent to
new in performance.
10 HP’s Limited Warranty Statement is valid in any country/region where the covered HP
product is distributed by HP. Contracts for additional warranty services, such as on-site
service, are available from any authorized HP service facility in countries where the
product is distributed by HP or by an authorized importer.
HP product Duration of Limited Warranty
Software 1 year
Accessories 1 year
Ink cartridges 90 days
Printheads 1 year
Printer peripheral hardware (see below for details) 1 year