Document Outline

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• MAIN MENU
• MASTER INDEX
• GLOSSARY
• ==============
• Overview for Avaya IP600 Internet Protocol Communications Server
• Contents
• About This Document
  • Purpose
  • Intended audiences
  • How to use this document
  • Conventions used in this document
  • Security
  • Trademarks
  • How to comment on this document
• 1 Introduction
  • Avaya IP600 Communications System
  • Announcements
  • AUDIX
  • DEFINITY Site Administration (DSA)
  • Call Center
  • Web Browser Access
  • Call Accounting
  • SNMP Native Agent
  • System Administration
  • AMIS Analog Networking
  • Hardware
    • Rack-Mounted Cabinet
    • Avaya IP600 Site Requirements
  • Reliability
  • Incomparable service
• 2 Desktop/Console Solutions
  • Telephones for the global marketplace
    • 4600-Series IP Telephones
    • IP Softphones
      • 6400-Series digital telephones
      • 6400-Series DCP telephones
        • Requirements
      • 8400-Series digital telephones
        • Requirements
    • Analog (single-line) telephones
      • 6200-Series analog telephones
    • Telephone Features
  • Wireless Handsets for X-Station Mobility
  • Teleconferencing Products
    • SoundStation Audioconferencing Systems
  • Attendant Consoles
    • DEFINITY Attendant Console
    • DEFINITY PC Console
      • Requirements
• 3 Adjuncts
  • Power Systems
  • On hold and delayed announcement systems
  • Headsets
  • Audio and visual paging
  • Alerts and sensors
  • External speakerphones
  • Security devices
  • Call Accounting Systems
• 4 Intuity AUDIX Messaging
  • Application overview of AUDIX
  • Additional sources of information
  • Accessing AUDIX Administration
    • Using DEFINITY Site Administration (DSA)
    • Review and test the DSA connection
    • Using Telnet to access AUDIX Administration
  • Features of AUDIX
    • Voice Messaging
      • Call Answer
      • Voice Messaging languages
      • Multilingual support
      • Customized announcements
    • Voice mailbox
      • Incoming mailbox
      • Outgoing mailbox
    • TCP/IP
    • Avaya Message Manager
    • FAX Messaging
    • Automated Attendant
    • Bulletin Board
    • CornerStone Software
• 5 Call Center
  • Automatic Call Distribution (ACD)
  • Basic Call Management System
  • Attendant Vectoring
  • Call Center Basic
  • Call Center Deluxe
  • Call Center Elite
  • CentreVu Virtual Routing
  • CentreVu Advocate
  • BCMS Vu
  • CentreVu CT
    • Requirements
  • CentreVu Call Management System (CMS)
  • CMS add-on packages
    • CentreVu Supervisor
    • CentreVu Explorer II
    • CentreVu Visual Vectors
  • CentreVu Compact Call Center Solutions Packages
• 6 Wireless Solutions
  • Medium-Range mobility
  • Long-Range mobility
  • DEFINITY Wireless Business System PWT
• 7 Computer Telephony Integration
  • Server-based solutions
  • Third-Party applications
• 8 Enterprise Class IP Solutions
  • Trunks
  • Avaya IP Softphones
    • Road Warrior
    • Telecommuter
    • CentreVu IP Agent
    • Native H.323
  • Avaya IP Telephones
  • Avaya R300 Remote Office Communicator
• 9 Telecommuting/Virtual Office
  • Avaya IP600 features for telecommuting
    • Remote Call Coverage/ Call Forwarding Off-Net/Coverage of Calls Redirected Off-Net
    • Extended User Administration of Redirected Calls (Telecommuting Access)
    • Personal Station Access
    • Station Security Codes
  • Pipeline 15
  • DEFINITY Extender
  • AUDIX features for telecommuting
• 10 System Administration
  • DEFINITY Site Administration
  • Administration
    • Portless Administration/Administration Without Hardware
    • Automatic Station Relocation/Terminal Translation Initialization
  • Scheduling
  • Basic reporting
  • Performance measurements
    • ECS Reports Generator
  • Call Charge information
  • Call Detail Recording
    • Call Detail Recording features
    • Variable format records
    • Call Detail Recording devices
      • Call Accounting Systems
      • DEFINITY Network Telemanagement (DNT)
      • Call Accounting System for Windows (CFW)
      • Call Accounting System XP
      • Call Accounting System Terminal
      • Intuity Call Accounting System
  • Security
  • Call Restrictions
• 11 Networking
  • Uniform Dial Plan
  • Distributed Communication System — Integrated SDN and Non-Integrated SDN
    • Distributed Communications System and ISDN
  • Avaya IP600 DCS networks
  • QSIG global networking
  • World-Class Routing
  • Network management features
    • Time of Day Routing
    • Automatic Route Selection
    • Automatic Alternate Routing
    • Generalized Route Selection
    • Facility Restriction Level
    • Authorization codes
  • Network interfaces and equipment
    • Trunk group circuits
      • Local exchange trunks
      • Tie trunks
      • Auxiliary trunks
      • Miscellaneous trunks
    • Digital interfaces
      • E1 interface
      • T1 interfaces
  • ISDN
  • Centralized Attendant Service
  • Main/Satellite/Tributary
  • Electronic Tandem Network
• 12 SNMP Native Agent Software
  • Agent Administration
  • Avaya IP600 Data
    • Via the SNMP MIB
    • Via the SNMP
  • SNMP Traps
  • Avaya IP600 Co-Resident Modules
    • GAM
    • WatchDog
    • License Server
    • DSA
    • Logins and the LAC
• A Avaya IP600 Features
  • Automatic routing features
  • Basic features
  • Call Center features
  • Private networking features
  • Trunk group features
• B Telephone Features
  • Handling Incoming Calls
    • Conference
    • Call Park
    • Misoperation Handling
    • Call Redirection
      • Night Service
      • Enhanced Night Service
      • Bridged Call Appearance — Multi- Appearance Telephone
      • Call Pickup
      • Station Hunting
  • Disconnecting Unanswered Calls
  • Speed/Convenience Calling
    • Abbreviated Dialing
    • Active Dialing
    • Telephone Self-Administration
    • Automatic Callback
    • Ringback Queuing
    • Last Number Dialed
    • Remote Access
    • Recorded Telephone Dictation Access
    • Emergency Access to the Attendant
    • Manual Originating Line Service
    • Trunk Flash
    • Special Dial Tone
    • Call Charge Information
  • Telephone Displays
  • Group Communication
  • Special Ringing 
  • Messaging
  • Telecommuting
• C Attendant (Operator) Features
  • Attendant (Operator)
  • Attendant Console
  • DEFINITY PC Console
  • Attendant Features
    • Call Handling
    • Making Calls
    • Accessing the Attendant
    • Monitoring Calls
    • Centralized Attendant Service
  • Attendant with DCS
• Index
  • Numerals
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X