Document Outline

• HP Integrity rx2620 Server User Service Guide
• Table of Contents
• About This Document
  • Intended Audience
  • New and Changed Information in This Edition
  • Publishing History
  • HP-UX Release Name and Release Identifier
  • Document Organization
  • Typographic Conventions
  • Related Documents
  • Contacting HP
    • Before You Contact HP
    • HP Contact Information
    • Subscription Service
    • Documentation Feedback
• 1 Introduction
  • Server Overview
    • Server Dimensions
  • Server Components
    • Processor
    • Memory
    • PCI Riser
    • Internal Core I/O
    • External Core I/O
    • Power Supply Unit
    • System Board Manageability
    • Enhanced Server Manageability Using the Integrated Lights Out Management Processor
    • Hard Drives
  • System Board Components
    • Processor Sockets
    • Processor Bus
    • ZX1 I/O and Memory Controller
    • Memory
      • Memory Architecture
        • DIMMs
        • Chip Spare Functionality
        • Serial Presence Detect
    • I/O Bus Interface
    • Processor Dependent Hardware Controller
    • Dual Serial Controller
    • Field Programmable Gate Array
    • Baseboard Management Controller
    • SCSI Controller
    • IDE Interface
    • 1 Gb System LANs A and B
    • USB Connectors
    • Data Pathing Information
• 2 Controls, Ports, and LEDs
  • Front Panel
    • Hot-Plug Disk Drive Indicators
      • Power Supply LEDs
      • Optional Removable Media Drive
  • Rear Panel
    • LAN Gb A Connector
    • LAN Gb B Connector
    • Management Processor LAN LEDs
• 3 Powering Off and Powering On the Server
  • Power States
  • Powering Off the Server
    • Powering Off the Server Using iLO
    • Powering Off the Server Manually
  • Powering On the Server
    • Powering On the Server Using iLO
    • Powering On the Server Manually
• 4 Removing and Replacing Components
  • ESD Information
  • Required Tools
  • Internal Component and Connector Locations
  • Removing and Replacing System Top Metal Cover and Bezels
    • Rack-Mount System
      • Accessing a Rack Mounted Server
        • Extending the Server from the Rack
        • Inserting the Server into the Rack
    • Removing and Replacing the Top Metal Cover
      • Removing the Top Metal Cover
      • Replacing the Top Metal Cover
    • Removing and Replacing the Front Bezel
      • Removing the Front Bezel
      • Replacing the Front Bezel
  • Removing and Replacing Hot-Swap and Hot-Plug Devices
    • Removing and Replacing Server Fans
      • Removing a Server Fan
      • Replacing a Server Fan
    • Removing and Replacing the Power Supply
      • Removing the Power Supply
      • Replacing the Power Supply
    • Removing and Replacing an Internal Hard Drive
      • Removing a Hard Drive
      • Replacing a Hard Drive
  • Removing and Replacing Internal Components
    • Memory and Processor Airflow Guides
    • Removing and Replacing the Memory Airflow Guide
      • Removing the Memory Airflow Guide
      • Replacing the Memory Airflow Guide
    • Removing and Replacing the Processor Airflow Guide
      • Removing the Processor Airflow Guide
      • Replacing the Processor Airflow Guide
    • Removing and Replacing Memory DIMMs
      • Supported DIMM Sizes
      • Removing DIMMs
      • Installing DIMMs
    • Removing and Replacing a Processor
      • Removing a Processor
      • Replacing a Processor
    • Removing and Replacing the System Battery
      • Battery Notice
      • Removing the System Battery
      • Replacing the System Battery
    • Removing and Replacing PCI Card Cage
      • Removing the PCI Card Cage
      • Replacing the PCI Card Cage
    • Removing and Replacing PCI Cards
      • Removing a PCI Card
      • Replacing a PCI or Graphics Card
    • Removing and Replacing the PCI Backplane
      • Removing the PCI Backplane
      • Replacing the PCI Backplane
    • Removing and Replacing a Removable Media Drive
      • Removing a Removable Media Drive
      • Replacing a Removable Media Drive
    • Removing and Replacing the MP Card
      • Removing the MP Card
      • Replacing the MP Card
    • Removing and Replacing the MP Card Battery
      • Battery Notice
      • Removing the MP Card Battery
      • Replacing the MP Card Battery
    • Removing and Replacing the LED Status Panel
      • Removing the LED Status Panel
      • Replacing the LED Status Panel
    • Removing and Replacing the System Board
      • Removing the System Board
      • Replacing the System Board
    • Removing and Replacing the Power Supply Interface Module
      • Removing the Power Supply Interface Module
      • Replacing the Power Supply Interface Module
    • Removing and Replacing the Hard Drive SCSI Backplane
      • Removing the Hard Drive SCSI Backplane
      • Replacing the Hard Drive SCSI Backplane
• 5 Troubleshooting
  • Troubleshooting Tips
  • Possible Issues
    • The System Does Not Power-On
    • The System Does Not Boot
    • The System Has Intermittent Failures
    • The System LED or Diagnostic LEDs are Not On, and No Error Messages Appear
    • The Server Powers Off but Does Not Restart
  • Troubleshooting and FRU identification
  • Verifying Hard Drive Operation
  • Identifying and Diagnosing Hardware Issues
    • Power and System LEDs
      • Systems with the Optional Management Processor Installed
      • iLO MP Event Logs
      • System Event Logs
      • Systems Without an iLO Management Processor
      • Diagnostic LEDs
      • Warnings
      • Faults
  • Command Line Interface
    • Command Line Interface Menu
    • Troubleshooting Example Using CLI
    • Troubleshooting Example Using CLI
  • System Board Diagnostic LEDs
  • LAN LEDs
    • Front Panel LAN LEDs
    • Rear Panel LAN LEDs
      • LAN A Connector LEDs
      • LAN B Connector LEDs
    • Optional Management Processor LAN LEDs
  • Diagnostics
    • Online Diagnostics and Exercisers
      • Online Support Tool Availability
      • Online Support Tools List
    • Offline Diagnostics and Exercisers
      • Offline Support Tool Availability
      • Offline Support Tools List
    • General Diagnostic Tools
    • Fault Management Overview
    • HP-UX Fault Management
      • WBEM Indication Providers and EMS Hardware Monitors
  • Recommended Cleaning Procedures
  • Where to Get Help
    • Information to Collect Before You Contact Support
    • Online Support
    • Phone Support
• A Parts Information
  • Field Replaceable Parts View
  • Field Replaceable Parts List
• B Booting the Operating System
  • Operating Systems Supported on HP Integrity Servers
  • Configuring System Boot Options
  • Booting and Shutting Down HP-UX
    • Adding HP-UX to the Boot Options List
      • Adding an HP-UX Boot Option
    • Standard HP-UX Booting
    • Single-User Mode HP-UX Booting
      • Booting HP-UX in Single-User Mode (EFI Shell)
    • LVM Maintenance Mode HP-UX Booting
      • Booting HP-UX in LVM-Maintenance Mode (EFI Shell)
    • Shutting Down HP-UX
      • Shutting Down HP-UX (/sbin/shutdown Command)
  • Booting and Shutting Down HP OpenVMS
    • Adding HP OpenVMS to the Boot Options List
      • Adding an HP OpenVMS Boot Option
    • Booting HP OpenVMS
      • Booting HP OpenVMS (EFI Boot Manager)
      • Booting HP OpenVMS (EFI Shell)
    • Shutting Down HP OpenVMS
  • Booting and Shutting Down Microsoft Windows
    • Adding Microsoft Windows to the Boot Options List
    • Booting the Microsoft Windows Operating System
    • Shutting Down Microsoft Windows
      • Windows Shutdown from the Command Line
  • Booting and Shutting Down Linux
    • Adding Linux to the Boot Options List
    • Booting the Red Hat Enterprise Linux Operating System
      • Booting Red Hat Enterprise Linux from the EFI Shell
    • Booting the SuSE Linux Enterprise Server Operating System
      • Booting SuSE Linux Enterprise Server from the EFI Shell
    • Shutting Down Linux
• C Utilities
  • Extensible Firmware Interface Boot Manager
    • EFI Commands
  • EFI/POSSE Commands
    • help
      • Syntax
      • Parameters
      • Operation
    • baud
      • Syntax
      • Parameters
      • Operation
    • boottest
      • Syntax
      • Parameters
    • cpuconfig
      • Syntax
      • Parameters
      • Operation
    • ioconfig
      • Syntax
      • Parameters
      • Operation
    • conconfig
      • Syntax
      • Parameters
      • Notes
    • default
      • Syntax
      • Parameters
      • Operation
    • errdump
      • Syntax
      • Parameters
      • Operation
    • info
      • Syntax
      • Parameters
    • lanaddress
      • Syntax:
      • Parameters
    • monarch
      • Syntax
      • Parameters
      • Operation
    • pdt
      • Syntax
      • Parameters
      • Operation
    • sysmode
      • Syntax
      • Parameters
      • Operation
  • Specifying SCSI Parameters
    • Using the SCSI Setup Utility
  • Using the Boot Option Maintenance Menu
    • Paths
      • Boot From File
      • Add a Boot Option
      • Edit Boot Entry
      • Delete Boot Options
      • Change Boot Order
      • Manage BootNext Setting
      • Set AutoBoot TimeOut
      • Select Active Console Output Devices
      • Select Active Console Input Devices
      • Select Active Standard Error Devices
    • Using the System Configuration Menu
      • Security/Password Menu
      • Resetting Passwords
      • Advanced System Information
      • Set System Time
      • Set System Date
      • Set User Interface
      • Set System Wake-On LAN
      • Set System Defaults
  • iLO MP
• Index