Document Outline

• HP 9000 rp3410 and HP 9000 rp3440 User Service Guide
• Table of Contents
• About This Document
  • Intended Audience
  • New and Changed Information in This Edition
  • Publishing History
  • Document Organization
  • Typographic Conventions
  • HP-UX Release Name and Release Identifier
  • Related Documents
  • Contacting HP
    • Before You Contact HP
    • HP Contact Information
    • Subscription Service
    • Documentation Feedback
• 1 Overview
  • HP 9000 rp3410 and rp3440 Server Views
  • Detailed Server Description
    • Processor
    • Memory
    • PCI Riser
    • Internal Core I/O
    • External Core I/O
    • Power Supply Unit
    • System Board Manageability
    • Enhanced Server Manageability Using the iLO MP
    • Hard Disk Drives
    • Internal RAID
    • Firmware
      • Event IDs for Errors and Events
    • Dimensions and Values
    • System Board
      • System Board Components
      • PA RISC Processor
      • Processor Bus
      • ZX1 I/O and Memory Controller
      • Memory
        • Memory Architecture
          • DIMMs
          • Memory Array Capacities
        • Chip Spare Functionality
        • Serial Presence Detect
      • I/O Bus Interface
      • Processor Dependent Hardware Controller
      • Field Programmable Gate Array
      • BMC
      • SCSI Controller
      • IDE Interface
      • 1 GB System LAN
      • USB Connectors
      • Disk and I/O Path Logging
  • Controls, Ports, and LEDs
    • Control Panel
    • Additional Controls and Indicators
      • Hot-Pluggable Disk Drive Indicators
      • Optional Removable Media Drive
    • Rear Panel
      • 10/100/1000 Base-T Ethernet LAN Connector
      • USB Ports
      • SCSI Port, Ultra 3, 68-Pin
      • iLO MP Card LAN LEDs
  • Powering the Server On and Off
    • Power States
    • Powering On the Server
      • Powering On the Server Using the iLO MP
      • Powering On the Server Manually
    • Powering Off the Server
      • Powering Off the Server Using the iLO MP
      • Powering Off the Server Manually
• 2 System Specifications
  • System Configuration
  • Dimensions and Values
  • Grounding
  • Electrical Specifications
    • AC Power Cables
    • Circuit Breaker
    • System Power Specifications
    • Power and Cooling
  • Environmental Specifications
    • Operating Environment
    • Environmental Temperature Sensor
    • Nonoperating Environment
    • Cooling
      • CPU and Memory Cooling
      • Bulk Power Supply Cooling
      • PCI and Mass Storage Section Cooling
    • Acoustic Noise Specification
  • Physical and Environmental Specifications
• 3 Installing the System
  • Introduction
    • Server Views
    • Detailed Server Description
      • Features
      • Firmware
        • Event IDs for Errors and Events
      • Dimensions and Values
    • Safety Information
    • Installation Sequence and Checklist
  • Unpacking and Inspecting the Server
    • Verifying Site Preparation
    • Inspecting the Shipping Containers for Damage
    • Unpacking the Server
    • Checking the Inventory
    • Returning Damaged Equipment
    • Unloading the Server with a Lifter
  • Installing Additional Components
    • Removing and Replacing Server Covers and Bezels
      • Rack-Mounted Server
        • Accessing a Rack-Mounted Server
        • Extend the Server From the Rack
          • Insert the Server Into the Rack
        • Removing and Replacing the Top Cover on a Rack-Mounted Server
          • Removing the Top Cover on a Rack-Mounted Server
          • Replacing the Top Cover on a Rack-Mounted Server
        • Removing and Replacing the Front Bezel on a Rack-Mounted Server
          • Removing the Front Bezel on a Rack-Mounted Server
          • Replacing the Front Bezel on a Rack-Mounted Server
      • Accessing a Pedestal-Mounted Server
        • Removing the Side Cover on a Pedestal-Mounted Server
        • Removing the Top Cover on Pedestal-Mounted Server
        • Replacing the Top Cover on a Pedestal-Mounted Server
        • Replacing the Side Cover on a Pedestal-Mounted Server
        • Removing and Replacing the Front Bezel on a Pedestal-Mounted Server
          • Removing the Front Bezel on a Pedestal-Mounted Server
          • Replacing the Front Bezel on a Pedestal-Mounted Server
    • Installing Internal Hard Disk Drives
    • Installing a DVD Drive
      • Installing the DVD Drive
    • Removing and Replacing Airflow Guides
      • Removing and Replacing the Memory Airflow Guide
        • Removing the Memory Airflow Guide
        • Replacing the Memory Airflow Guide
      • Removing and Replacing the Processor Airflow Guide
        • Removing the Processor Airflow Guide
        • Replacing the Processor Airflow Guide
    • Installing Additional System Memory
      • Supported DIMM Sizes
      • Installing System Memory
        • rp3410 Memory Configuration
        • Memory Loading Rules and Performance Guidelines
        • rp3440 Memory Configuration
        • Memory Loading Rules and Performance Guidelines
        • System Firmware Requirements
        • Installation Procedure
    • Removing and Replacing the PCI Card Cage
      • Removing the PCI Card Cage
      • Replacing the PCI Card Cage
    • Installing PCI Cards
      • Installing a PCI Card
    • Installing an Additional Power Supply
    • Installing an Additional Processor Module
    • Replacing the System Battery
      • Battery Notice
      • Replacing the System Battery
  • Installing the Server Into a Rack, Non-HP Rack, or Pedestal
    • HP Rack
    • Non-HP Rack
    • Pedestal Mount
  • Connecting the Cables
    • AC Input Power
    • Core I/O Connections
    • Applying Standby Power To the Server
    • Connecting To the LAN
  • Console Setup
    • Setup Checklist
    • Setup Flowchart
    • Preparation
      • Determining the Physical iLO MP Access Method
      • Determining the iLO MP LAN Configuration Method
    • Configuring the iLO MP LAN Using DHCP and DNS
    • Configuring the iLO MP LAN Using ARP Ping
    • Configuring the iLO MP LAN Using the RS-232 Serial Port
    • Logging In to the iLO MP
    • Additional Setup
      • Modifying User Accounts and Default Password
      • Setting Up Security
        • Security Access Settings
  • Accessing the Host Console
    • Accessing the Host Console With the TUI - CO Command
    • Interacting With the iLO MP Using the Web GUI
    • Accessing the Graphic Console Using VGA
      • Enabling VGA Graphics Capability
      • Installing Your A6150B Graphics Card
      • Connecting a Monitor Using the VGA Port
  • Powering the Server ON and OFF
    • Power States
    • Powering On the Server
      • Powering On the Server Using the iLO MP PC Command
      • Powering On the Server Manually
    • Powering Off the Server
      • Powering Off the Server Using the iLO MP PC Command
      • Powering Off the Server Manually
  • Booting the Operating System
    • Supported Operating System
    • Booting and Shutting Down HP-UX
      • Standard HP-UX Booting Using the Boot Console Handler
      • Booting HP-UX in Single-User Mode
      • Booting HP-UX in LVM Maintenance Mode
      • Shutting Down HP-UX
    • Verifying the Server Configuration Using Boot Console Handler
  • Troubleshooting
    • Troubleshooting Methodology
    • Troubleshooting Using the Server Power Button
    • Server Does Not Power On
    • Operating System Does Not Boot
    • Operating System Boots with Problems
    • Intermittent Server Problems
    • DVD Problems
    • Hard Drive Problems
    • Console Problems
    • Downloading and Installing the Latest Version of the Firmware
      • Downloading the Latest Version of the Firmware
      • Installing the Latest Version of the Firmware
    • Troubleshooting Using LED Indicators
      • Front Control Panel LEDs
    • Information to Collect Before You Contact Support
• 4 Booting the Operating System
  • Supported Operating System
  • Booting and Shutting Down HP-UX
    • Standard HP-UX Booting Using the Boot Console Handler
    • Booting HP-UX in Single-User Mode
    • Booting HP-UX in LVM Maintenance Mode
    • Shutting Down HP-UX
  • Verifying the Server Configuration Using Boot Console Handler
• 5 Troubleshooting
  • Troubleshooting Methodology
  • Troubleshooting System Power
    • Using the Front Panel Power Button
    • Operating System Does Boot
    • Operating System Does Not Boot
  • Troubleshooting Using Online Support Tools
    • Support Tools Manager
    • Event Monitoring Service
    • iLO MP
      • Accessing the iLO MP Interface and System Logs
        • SEL
  • Troubleshooting Using Offline Support Tools
    • Offline Diagnostic Environment
  • Identifying and Diagnosing Hardware Problems
  • Troubleshooting Using LEDs
    • Power and System LEDs
    • LAN LEDs
    • System Board LEDs
  • Cleaning Procedures
• 6 Removing and Replacing Components
  • Safety Information
  • Required Service Tools
  • Location of Internal Components and Connectors
  • Removing and Replacing Server Covers and Bezel
    • Accessing a Rack-Mount Server
      • Extending the Server From the Rack
      • Inserting the Server Into the Rack
      • Removing and Replacing the Top Cover on a Rack-Mounted Server
        • Removing the Top Cover on a Rack-Mounted Server
        • Replacing the Top Cover on a Rack-Mounted Server
      • Removing and Replacing the Front Bezel on a Rack-Mounted Server
        • Removing the Front Bezel
        • Replacing the Front Bezel
    • Accessing a Pedestal-Mount Server
      • Removing the Side Covers on a Pedestal-Mounted Server
        • Replacing the Top and Side Covers on a Pedestal-Mounted Server
        • Removing and Replacing the Front Bezel on a Pedestal-Mounted Server
          • Removing the Front Bezel
          • Replacing the Front Bezel on a Pedestal-Mounted Server
  • Removing and Replacing System Fans
    • Removing a System Fan
    • Replacing a System Fan
  • Removing and Replacing the Power Supply
    • Removing the Power Supply
    • Replacing the Power Supply
  • Removing and Replacing an Internal Hard Disk Drive
    • Removing a Hard Disk Drive
    • Replacing a Hard Disk Drive
  • Removing and Replacing Airflow Guides
    • Removing and Replacing the Memory Airflow Guide
      • Removing the Memory Airflow Guide
      • Replacing the Memory Airflow Guide
    • Removing and Replacing the Processor Airflow Guide
      • Removing the Processor Airflow Guide
      • Replacing the Processor Airflow Guide
  • Removing and Replacing System Memory
    • Supported DIMM Sizes
    • rp3410 Memory Configuration
      • Memory Loading Rules
    • rp3440 Memory Configuration
      • Memory Loading Rules
    • System Firmware Requirements
    • Replacing Deallocated Memory Ranks
    • Removing System Memory
    • Installing System Memory
  • Removing and Replacing a Dual Processor Module
    • Removing a Dual Processor Module
    • Installing a Dual Processor Module
  • Removing and Replacing the System Battery
    • Battery Notice
    • Removing the System Battery
    • Replacing the System Battery
  • Removing and Replacing the PCI Card Cage
    • Removing the PCI Card Cage
    • Replacing the PCI Card Cage
  • Removing and Replacing PCI Cards
    • Removing a PCI or Graphics Card
    • Replacing a PCI or Graphics Card
  • Removing and Replacing the PCI Backplane
    • Removing the PCI Backplane
    • Replacing the PCI Backplane
  • Removing and Replacing a Removable Media Drive
    • Removing a Removable Media Drive
    • Replacing a Removable Media Drive
  • Removing and Replacing the iLO MP Card
    • Removing the iLO MP Card
    • Replacing the iLO MP Card
  • Removing and Replacing the iLO MP Card Battery
    • Battery Notice
    • Removing the iLO MP Card Battery
    • Replacing the iLO MP Card Battery
  • Removing and Replacing the LED Status Panel
    • Removing the LED Status Panel
    • Replacing the LED Status Panel
  • Removing and Replacing the System Board
    • Removing the System Board
    • Replacing the System Board
  • Replacing the Resident System Board with a Replacement System Board
    • Replacing a System Board
  • Removing and Replacing the Power Supply Interface Module
    • Removing the Power Supply Interface Module
    • Replacing the Power Supply Interface Module
  • Removing and Replacing the Hard Disk Drive (SCSI) Backplane
    • Removing the Hard Drive Disk SCSI Backplane
    • Replacing the Hard Disk Drive SCSI Backplane
• A Replacement Parts
  • Parts Illustrations
  • Customer Self Repair
  • Replaceable Parts List
• B Utilities
  • Boot Console Handler
    • BCH Commands
      • BCH Main Menu Commands and Submenus
        • Boot Command
        • Path Command
        • Search Command
      • Configuration Menu
      • Information Menu
      • Service Menu
      • Display Command
      • SCSI Command
      • ProductNum Command
  • iLO MP
• C Physical and Environmental Specifications
• Index