GE 29897 User Manual

Page 27

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27

Incoming messages are incomplete
• Was an extension phone picked up?

• The caller left a message that is longer than the message length you set during setup.

• Memory is full.

Won’t respond to remote commands
• Must use a touch-tone phone.

• Must enter the correct security code.

• Did unit hang up? If you take no action for a period of time, it automatically hangs up.

Answerer doesn't work

• Unplug the power cord from the electrical outlet and plug it back in to reset the answerer.

After the unit is plugged in,

FLASH ERROR

is displayed

• Unplug the unit and plug it back in. If the message appears again, the unit needs service.

Can't hear messages

• Adjust the volume control.

Greeting continues to play even after an extension phone is picked up.
• This is normal operation. Auto disconnect is delayed for 1 second after the unit answers a

call. If you are near the unit, press PLAY/STOP to stop the greeting.

No information is shown after the phone rings
• Be sure to wait until the second ring before answering.

• Check all cabling to make sure that all connections are secure and not damaged.

• Did you order Caller ID service from your local telephone company.

Error message is displayed

• ERROR appears in the display if the unit detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates either the
presence of noise on the line, or that an invalid message has been sent from the
telephone company?

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