GE DPGT750EC/GC User Manual
Page 44
PROBLEM
ERROR DISPLAYED FOR CUSTOMER
ERROR DISPLAYED IN SERVICE MODE
POSSIBLE CAUSE(S)
POSSIBLE REPAIR REQUIRED
Keypanel
Membrane
No error displayed. Unit will continue to
operate normally.
Screen will display
"There is a problem
with the membrane. Please check and
replace if necessary"
Control sensed a keypanel
membrane pad pressed for
longer than 30 seconds.
1.) Wiring connections
or
2.) Keypanel membrane
LCD Display
Touchscreen
No error displayed. Unit will continue to
operate normally.
Screen will display
"There is a problem
with the touchscreen. Please check and
replace if necessary"
Control sensed an LCD
display touchscreen input for
longer than 30 seconds.
1.) Wiring connections
or
2.) LCD display touchscreen
Serial
Washer and
Dryer
Connection
No error displayed. Unit will continue to
operate normally.
Screen will display
"Serial communication
link between washer and dryer is down.
Please check for proper connection, the
dryer is plugged in, or board
input/output signals"
The washer sends a signal
back to the dryer
acknowledging receipt of
information. An error is set if
the dryer has not received a
proper response from the
washer after 3 attempts.
1.) Check options to ensure
communications feature is selected
or
2.) Wiring connections
or
3.) Serial cable
or
4.) Internal washer or dryer cable
or
5.) Main control board
Door Switch
Stuck Closed
The display will ask the user to
"Please
open the door"
If the door is detected to
have opened, the error will be cleared. If
not, the error flag is set and the dryer will
not operate.
Screen will display
"There is a problem
with the door switch. Please check and
replace if necessary"
An attempt has been made to
start a cycle after 3 or more
consecutive cycles without the
dryer detecting the door has
been opened.
1.) Wiring connections
or
2.) Door switch
or
3.) Inverter board
Door Switch
Stuck Open
The display will ask the user to
"Please
close the door"
Operation will not start
until the dryer detects the door has been
closed.
Screen will display
"There is a problem
with the door switch. Please check and
replace if necessary"
The dryer did not detect the
door was closed within 5
minutes of displaying "Please
close the door"
1.) Wiring connections
or
2.) Door switch
or
3.) Inverter board