MITSUBISHI ELECTRIC DX-VS1 - Manual (Page 36)

DX-VS1UE User DX-VS1UE User DX-VS1UE User DX-VS1UE User’’’’s Manual s Manual s Manual s Manual
35
state may happen.
Q. When a fire wall is in a network, can you install DX-VS1UE and can operate it?
A. In order for DX-VS1UE to transmit data and a picture, the default port number of 80
th
and 8080
th
needs to be vacant.
However, usually only the 80
th
port is vacant in the network with a fire wall because of se-
curity. In this case, a user can change a picture transmission port into the other port which
can pass fire walls from 8080
th
.
A user can set up on Customizing Page of Server Configuration Page.
Q. How can a user monitor the image transmitted from DX-VS1UE?
A. A user can see the real-time image of DX-VS1UE using 5 or later versions of Internet
Explorer. It is necessary to install the DX-VS1UE ActiveX control for Internet Explorer at
this time. This ActiveX control is used on the page (Simple Viewer Page, DVR Configura-
tion Page, Pan/tilt/zoom Control Page, etc.) where a user monitors an image.
When the ActiveX (DX-VS1UE Control) is already installed, it can delete and install.
Q. If the ActiveX is not installed properly, what should I do?
A. Depending on the kind of computer, the ActiveX Control (the DX-VS1UE control pro-
gram) may not be installed appropriately. In this case, Any image cannot be seen or a mes-
sage “No input” is displayed. In order to solve this problem, please remove the DX-VS1UE
control program as follows, and re-install.
The DX-VS1UE control program is installed in C:\windows\Downloaded Program Files in
case of Windows 98 or Windows Me. In case of Windows NT or Windows 2000, it is in-
stalled in C:\winnt\Downloaded Program Files.
Please put the mouse cursor on the DX-VS1UE control program, click the right button, and
choose remove menu.
When you access DX-VS1UE once again, the DX-VS1UE control program will be in-
stalled.
Q. When the ActiveX causes an error at the time of execution, how can I solve the prob-
lem?
A1. In case a message box like “Mismatched Version” is displayed, please do the following.
The ActiveX in DX-VS1UE is re-installed.
A2. In case a message box like “DX-VS1UE client initializing failed” is displayed, please
do the following.
The Winsock2 library is not installed. The Winsock2 library for Windows 95/98 can be
downloaded from a public site. Please install Winsock2 in your system after download, and
restart your browser.
Q. The image of DX-VS1UE is not displayed. What is the problem?
A. There is the possiblility that BNC cable is not connected appropriately. If the cable is
connected appropriately, connection of DX-VS1UE and an external Pan/tilt/zoom camera
may be unstable. Please check the connection of the BNC cable, or whether the BNC cable