Majestic Appliances 2490 - Manual (Page 31)

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Vermont Castings Resolute Acclaim
2000893
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings, Majestic Products
Authorized Dealer.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common carrier.
Contact the Authorized Dealer from whom you purchased
your Resolute Acclaim. (Do not operate the Resolute Acclaim
as this may negate the ability to process the claim with the
carrier.)
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their absence, to
the recommendations in the Owner's Guide.
7. The salt air environment of coastal areas, or a high
humidity environment can be corrosive to the porcelain enamel
finish. These conditions can cause rusting of the cast iron
beneath the porcelain enamel, which will cause the porcelain
enamel finish to flake off. This warranty does not cover
damage caused by a salt air or high-humidity environment.
8. Vermont Castings, Majestic Products shall have no legal
obligation to enhance or update any unit once manufactured.
IN NO EVENT SHALL VERMONT CASTINGS, MAJESTIC
PRODUCTS BE LIABLE FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRANTIES
INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. THIS
WARRANTY SUPERSEDES ALL OTHER ORAL OR
WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on how
long an implied warranty lasts, so the above limitations may
not apply to you. This warranty gives you specific rights and
you may have other rights which vary from state to state.
How To Obtain Service
If a defect is noted within the warranty period, the customer
should contact a Vermont Castings, Majestic Products
Authorized Dealer with the following information:
1. Name, address, and telephone number of the purchaser.
2. Date of purchase.
3. Serial number from the label on the back of the stove.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, i.e., installation,
mode of operation when defect was noted.
A warranty claim will then start in process. Vermont
Castings, Majestic Products reserves the right to withhold final
approval of a warranty claim pending a visual inspection of the
defect by authorized representatives.
Warranty
Limited 3 Year Warranty
Vermont Castings, Majestic Products warrants that your
Resolute Acclaim will be free of defects in material and
workmanship for a period of three years from the date you
receive it, except that the handles, glass door panel, fireback
arch inserts, cement, and gasketing shall be warranted as
described below.
Vermont Castings, Majestic Products will repair or replace,
at its option, any part found to be defective when the Resolute
Acclaim is returned with shipping charges prepaid to an
Authorized Dealer. The customer must pay for any Authorized
Dealer in-home travel fees, service charges, or transportation
costs for returning the stove to the Authorized Dealer. It is the
dealer's option whether the repair will be done in the dealer's
shop or in the customer's home. If upon inspection, the damage
is found to be the fault of the manufacturer, repairs will be
authorized at no charge to the customer for parts and/or labor.
Any Resolute Acclaim or part thereof that is repaired or
replaced during the limited warranty period will be warranted
under the terms of the limited warranty for a period not to
exceed the remaining term of the original limited warranty or six
(6) months, whichever is longer.
Limited 1 Year Warranty
The following parts of the Resolute Acclaim are warranted
to be free of defects in material and workmanship for a period
of one year from the date you receive it. These parts are the
handles, glass door panel, all firebricks, cement and gasketing.
Any of these items found to be defective will be repaired or
replaced at no charge, upon the return of said part to an
Authorized Dealer with postage prepaid.
Exclusions & Limitations
1. This warranty is transferable; however, proof of original
retail purchase is required.
2. This warranty does not cover misuse of the stove.
Misuse includes overfiring which will result if the stove is used
in such a manner as to cause one or more of the stove plates
to glow red. Overfiring can later be identified by warped plates
and areas where the paint pigment has burned off. Overfiring
in enamel stoves is identified by bubbling, cracking, chipping
and discoloration of the porcelain enamel finish.
Vermont Castings, Majestic Products offers no warranty on
chipping of enamel surfaces. Inspect your stove for any
damage to the enamel prior to accepting it.
3. This warranty does not cover misuse of the Resolute
Acclaim as described in the Owner's Guide, nor does it cover a
Resolute Acclaim which has been modified unless authorized
by a Vermont Castings, Majestic Products representative in
writing. This warranty does not cover damage caused by
burning treated wood, saltwater driftwood, or any fuel not
recommended in the Owner's Guide.