Signing up for service, Caution – Motorola SBV5120 User Manual

Page 10

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5

SBV5120 Series VoIP Cable Modem User Guide

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Introduction

Installation

Troubleshooting

Glossary

License

Do not open the VoIP cable modem. Refer all service to your cable service provider.

Wipe the VoIP cable modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the unit or use forced air to remove dust.

Caution

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

To receive data service, you need to provide the

MAC address

printed on the bar code label marked CM HFC

MAC ID on the bottom of the cable modem. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

To receive telephone service, you need to provide the

MAC address

printed on the bar code label marked MTA

MAC ID on the bottom of the cable modem. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

Do you have any special system requirements?

When can I begin to use my VoIP cable modem?

Contact your cable service provider before connecting your VoIP cable
modem to your existing telephone wiring. Do not connect the telephone wire
to a traditional telephone (

PSTN

) service.

P/N: AAAAAA-BBB-00

ASSEMBLED IN: _________

S/N: PPPPMMYJJJSSSSSCAABBCCCC

CUSTOMER S/N: BCDFGHJKLMNP

HFC MAC ID: ABCDEF012345

USB CPE MAC ID: ABCDEF012345

MTA MAC ID: ABCDEF012345

MODEM

NUMBER:

2345

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