Motorola DS3478 User Manual

Page 49

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Maintenance and Technical Specifications

3 - 3

The digital scanner emits a
disconnect (short high-short
low) beep sequence.

The digital scanner
disconnected from the
cradle because it is too far
from the cradle.

Move closer to the cradle and listen for a
reconnection beep (short low-short high).

The digital scanner
disconnected from the
cradle because the cradle
lost power or was placed in
USB suspend mode.

Check power connections to the cradle, and if
using a USB cable, check to make sure the host
computer has not entered a power save mode.

The digital scanner emits four
long low beeps after scanning
a bar code.

The cradle did not complete
USB initialization.

Wait several seconds and scan again.

The incorrect host interface
cable is used.

Connect the correct host interface cable.

The interface/power cables
to the cradle are loose.

Secure all cable connections.

The digital scanner is not
paired to a cradle.

Scan the PAIR bar code on the cradle connected
to the host that is to receive data.

The digital scanner
disconnected.

See previous disconnect beep sequence.

A transmission error was
detected.

Ensure the cradle’s communication parameters
match the host's setting.

The digital scanner decodes
the bar code, but does not
transmit the data to the host.

The digital scanner is not
paired to the host-connected
interface.

Pair the digital scanner to the cradle (using the
PAIR bar code on the cradle).

The cradle is not
programmed for the correct
host interface.

Check digital scanner host parameters or edit
options.

The interface cable is loose.

Secure all cable connections.

The cradle lost connection
to the host.

See

Reestablishing a Lost Connection to Host on

page 1-6

.

The digital scanner emits five
long low beeps after decoding
a bar code.

A conversion error or format
error occurred.

Properly configure the digital scanner’s conversion
parameters.

Table 3-1

Troubleshooting (Continued)

Problem

Possible Causes

Possible Solutions

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