MITSUBISHI ELECTRIC DV1248ST - Manual (Page 89)

Returning Your Scanner for Service
In the event that you need to return your scanner for service, please ensure that
you enclose:
1. Your name and daytime telephone number including area code
2. A copy of your receipt or other proof of purchase if you are making a warranty
claim.
3. A return delivery address
4. A clear description of the problem(s) that you encountered including the
version numbers of the programs or applications that you were using when
you encountered the problem.
5. Details of the computer that you are using:
• the type of computer - Mac or PC, microprocessor type and speed, amount of
memory/RAM
• the operating system, for example Windows 98, Windows 98 or MacOS System
8.5.
• details of any other SCSI devices that are connected to the computer.
For servicing details contact Mitsubishi Electric Australia on (02) 9684-7669 or via
our web site at www.mitsubishi-electric.com.au.