Resolve errors, Below – Intel 3945ABG User Manual

Page 90

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Troubleshooter

. Click Wireless Event Viewer.

Wireless Event Viewer Description

Name

Description

File

To change the storage location of the log file.

1. Click Settings to open the Wireless Event Viewer Settings.

2. Specify the default folder for saved log files: The current folder is

displayed. The default location is the desktop. Click Browse to specify a

new folder location.

3. Click OK to close and apply the new changes. Click Cancel to close

without applying any changes.

Exit: Click to exit Wireless Event Viewer and return to the Intel Wireless

Troubleshooter.

Help?

Provides help information for this page.

About: Displays version information for the Intel Wireless Troubleshooter.

Wireless Event Viewer

Information

Level: The severity level of the connection issue is indicated by an icon.

The severity levels are:

Information

Error

Warning

Description: Brief description of the connection issue.
Date and Time: Date and time of the detected connection issue. This column

can be sorted in ascending or descending order. Click the column header to

sort the displayed events.

Save As

Saves the available log. Use the suggested name or change it.

Clear

Removes the information in the Wireless Event Viewer.

Resolve Errors

Use the following recommendations to resolve network connection issues detected by Intel Wireless Troubleshooter.

Authentication failed due to invalid user credentials

Authentication failed due to invalid user name

Authentication failed due to an invalid server certificate

Authentication failed due to invalid server credentials

Authentication failed due to invalid server identity

Authentication failed due to an invalid user certificate

Incorrect PIN for retrieving certificate

Authentication failed because the AAA server is unavailable

The wireless adapter failed to get a valid IP address

Authentication failed because timer expired

Smart Card was unexpectedly removed

Disconnection from an Access Point

GSM adapter was unexpectedly removed

The AAA Server Rejected the EAP Method

Administrator Profile Failed to Authenticate

Administrator Profile Failed to Obtain an IP Address from the DHCP Server

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