I.R.I.S. DC1100 - Manual (Page 8)

Coaxial Networks, Inc. Page 8 of 60
ROM or floppy disk), down loaded from CNI or delivered through customer support. Any such additional
software shall be considered "Soft-ware" for all purposes under this License.
5. Export Law Assurances. You acknowledge that the Software may be subject to export control laws
and regulations of the U.S.A. You confirm that you will not export or re-export the Software to any
countries that are subject to export restrictions.
6. No Other Rights Granted. Other than the limited license expressly granted herein, no license,
whether express or implied, or otherwise, is granted to any copyright, patent, trademark, trade secret, or
other proprietary rights of CNI
7. Termination. Without limiting Coaxial other rights, CNI may terminate this license if you fail to
comply with any of these provisions. Upon termination, you must destroy the Software and all copies
thereof.
Limited Warranty
The following limited warranties provided by CNI extend to the original end user of the Hardware/licensee
of the Software and are not assignable or transferable to any subsequent purchaser/licensee.
1. Hardware. CNI warrants that the Hardware will be free from defects in materials and workmanship
and will per-form substantially in compliance with the user documentation relating to the Hardware for a
period of one year from the date the original end user received the Hardware.
2. Software. CNI warrants that the Software will perform substantially in compliance with the end user
documentation provided with the Hardware and Software for a period of ninety days from the date the
original end user received the Hardware and Software. The end user is responsible for the selection of
hardware and software used in the end user's systems. Given the wide range of third-party hardware and
applications, CNI does not warrant the compatibility or uninterrupted or error free operation of our
Software with the end user's system.
3. Exclusive Remedy. Your exclusive remedy and Coaxial exclusive obligation for breach of this limited
warranty is, in Coaxial sole option, either (a) a refund of the purchase price paid for the Hardware/Software
or (b) repair or replacement of the Hardware/Software with new or remanufactured products. Any
replacement Hardware or Software will be warranted for the remainder of the original warranty period or
thirty (30) days, which ever is longer.
4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall
follow the procedure outlined below:
A. Prior to returning a product under this warranty, the end user must first call CNI, or send an email
to CNI at [email protected] to obtain a return materials authorization (RMA) number.
RMAs are issued between 8:00 a.m. and 5:00 p.m. Pacific Time, excluding weekends and holidays.
The end user must provide the serial number(s) of the products in order to obtain an RMA.
B. After receiving an RMA, the end user shall ship the product, including power supplies and cable,
where applicable, freight or postage prepaid and insured, to CNI. Within five (5) days notice from
CNI, the end user shall provide CNI with any missing items or, at CNI’s sole option, CNI will either
(a) replace missing items and charge the end user or (b) return the product to the end user freight
collect. The end user shall include a return address, daytime phone number and/or fax. The RMA
number must be clearly marked on the outside of the package.