I.R.I.S. DC1100 User Manual

Page 9

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Coaxial Networks, Inc.

Page 9 of 60

C. Returned Products will be tested upon receipt by CNI. Products that pass all functional tests will
be returned to the end user.

D. CNI will return the repaired or replacement Product to the end user at the address provided by the
end user at CNI Network's expense. For Products shipped within the United States of America, CNI
will use reasonable efforts to ensure delivery within five (5) business days from the date received by
CNI. Expedited service is available at additional cost to the end user.

E. Upon request from CNI, the end user must prove the date of the original purchase of the product
by a dated bill of sale or dated itemized receipt.

5. Limitations.


A. The end user shall have no coverage or benefits under this limited warranty if the product has been
subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness,
unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper
installation, or other acts which are not the fault of CNI, including acts of nature and damage caused by
shipping.

B. CNI will not honor, and will consider the warranty voided, if:

1. The seal or serial number on the Product have been tampered with;
2. The Product's case has been opened; or
3. There has been any attempted or actual repair or modification of the Product by anyone other

than a CNI authorized service provider.

C. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural
items, including framing, and any non-operative parts.

D. CNI's limit of liability under the limited warranty shall be the actual cash value of the product at
the time the end user returns the product for repair, determined by the price paid by the end user for the
product less a reasonable amount for usage. CNI shall not be liable for any other losses or damages.

E. The end user will be billed for any parts or labor charges not covered by this limited warranty. The
end user will be responsible for any expenses related to reinstallation of the product.

F. THIS LIMITED WARRANTY IS THE ONLY WARRANTY CNI MAKES FOR THE
PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER
WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

6. Out of Warranty Repair.

Out of warranty repair is available for fixed fee. Please contact CNI at the

numbers provided above to determine the current out of warranty repair rate. End users seeking out of
warranty repair should contact CNI as described above to obtain an RMA and to arrange for payment of the
repair charge. All shipping charges will be billed to the end user.

General Provisions

The following general provisions apply to the foregoing Software License and Limited Warranty:

1. No Modification. The foregoing limited warranty is the end user's sole and exclusive remedy and is in
lieu of all other warranties, express or implied. No oral or written information or advice given by CNI or its
dealers, distributors, employees or agents shall in any way extend, modify or add to the foregoing Software
License and Limited Warranty. This Software License and Limited Warranty constitutes the entire

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