Undetermined problems – IBM THINKPAD 760C/CD (9546) User Manual

Page 128

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1. Run the advanced diagnostic test for the system

board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRUs.
3. If any error is detected, replace the FRU shown by

the FRU code. Rerun the test to verify that no more
errors exist.

Undetermined Problems

You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow the procedures below to isolate the
failing FRU (do not isolate non-defective FRUs).

Verify that all attached devices are supported by the
computer.

Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power Systems
Checkout” on page 100.)

1. Power off the computer.
2. Check the cables, wires, and connectors for short

circuits and open circuits. Visually check them for
damage. If any problems are found, replace the
FRU.

3. Remove or disconnect all of the following devices.

a. Non-IBM devices

b. Devices attached to the expansion bus

connector

c. Printer, mouse, and other external devices

d. Battery pack

e. Hard disk drive

f. Internal diskette drive or CD-ROM drive

g. DIMM
h. PC Cards

4. Power on the computer.
5. Determine if the problem has changed.
6. If the problem does not occur again, reconnect the

removed devices one at a time until you find the
failing FRU.

7. If the problem still remains, remove the backup

battery and wait for 3 minutes; then replace the
backup battery and set current date and time.

8. Determine if the problem has changed.
9. If the problem remains, replace the following FRUs

one at a time. Do not replace a non-defective FRU.

Keyboard card

LCD assembly

System board

CPU card

116

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