Undetermined problems – IBM THINKPAD 760C/CD (9546) User Manual

Page 383

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Undetermined Problems

You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow the procedures below to isolate the
failing FRU (do not isolate nondefective FRUs).

Verify that all attached devices are supported by the
computer.

Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power Systems
Checkout” on page 349.)

1. Power-off the computer.
2. Check the cables, wires, and connectors for short

circuits and open circuits. Visually check them for
damage. If any problems are found, replace the
FRU.

3. Remove or disconnect all of the following devices:

a. Non-IBM devices

b. Devices attached to the expansion bus

connector

c. Printer, mouse, and other external devices

d. Battery pack

e. Hard disk drive

f. Diskette drive/CD-ROM drive or the device

attached in the UltraBay.

g. DIMM
h. PC Cards

4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not occur again, reconnect the

removed devices one at a time until you find the
failing FRU.

7. If the problem remains, replace the following FRUs

one at a time. Do not replace a nondefective FRU.

DC/DC card

Video card

Keyboard card

LCD assembly

System board
DSP card or audio (ESS) card

CPU card

ThinkPad 760 (9546, 9547)

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