Common macintosh problems – Samsung CLP-775 SERIES User Manual

Page 82

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Troubleshooting_ 82

Refer to Linux User’s Guide that came with your computer for further

information on Linux error messages.

Common Macintosh problems

Refer to Macintosh User’s Guide that came with your computer for

further information on Macintosh error messages.

Some color images

come out in

unexpected colors.

This is a known bug in Ghostscript (until GNU

Ghostscript version 7.xx) when the base color

space of the document is indexed RGB color

space and it is converted through CIE color

space. Because Postscript uses CIE color space

for Color Matching System, you should upgrade

Ghostscript on your system to at least GNU

Ghostscript version 8.xx or later. You can find

recent Ghostscript versions at

www.ghostscript.com.

The machine does

not print whole

pages, and output is

printed on half the

page.

It is a known problem that occurs when a color

machine is used on version 8.51 or earlier of

Ghostscript, 64-bit Linux OS, and has been

reported to bugs.ghostscript.com as Ghostscript

Bug 688252.The problem is solved in AFPL

Ghostscript v. 8.52 or above. Download the

latest version of AFPL Ghostscript from

http://sourceforge.net/projects/ghostscript/ and

install it to solve this problem.

I encounter error

“Cannot open port

device file” when

printing a document.

Avoid changing print job parameters (via LPR

GUI, for example) while a print job is in progress.

Known versions of CUPS (Common Unix

Printing System) server break the print job

whenever print options are changed and then try

to restart the job from the beginning. Since

Unified Linux Driver locks the port while printing,

the abrupt termination of the driver keeps the

port locked and unavailable for subsequent print

jobs. If this situation occurs, try to release the

port by selecting Release port in Port

configuration window.

When printing a

document over the

network in SuSE 9.2,

the printer does not

print.

The CUPS (Common Unix Printing System)

version distributed with SuSE Linux 9.2

(cups-1.1.21) has a problem with ipp (Internet

Printing Protocol) printing. Use the socket

printing instead of ipp or install later version of

CUPS (Common Unix Printing System)

(cups-1.1.22 or higher).

condition

Suggested solutions

condition

Suggested solutions

The machine does

not print PDF files

correctly. Some

parts of graphics,

text, or illustrations

are missing.

Printing the PDF file as an image may enable

the file to print. Turn on Print As Image from the

Acrobat printing options.

It will take longer to print when you print a

PDF file as an image.

The document has

printed, but the print

job has not

disappeared from

the spooler in Mac

OS X10.3.2.

Update your MAC OS to MAC OS X 10.3.3. or

higher.

Some letters are not

displayed normally

during the cover

page printing.

Mac OS cannot create the font during the cover

page printing. The English alphabet and

numbers are displayed normally on the cover

page.

When printing a

document in

Macintosh with

Acrobat Reader 6.0

or higher, colors

print incorrectly.

Make sure that the resolution setting in your

machine driver matches the one in Acrobat

Reader.

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