Field service engineer qualifications, Spare parts, Maintenance training – Schneider Electric MGE GALAXY 5000 User Manual

Page 13: Maintenance & service contracts

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160/320/520kVA depending on model selected. Secondary UPS isolation breakers (2 to 6) are
standard – must be determined pre-orderd. Includes: PM800 Meter for SBC System Level
Metering.

E. 42” Distribution Cabinet: Distribution Cabinets are an available option to the System Bypass

Cabinets not individual UPS module. Available in 4 or 8 breaker combinations (225A only).

F. Remote Alarm Status Panel: A wall mounted panel, 17.5”Hx12”Wx4”D, with eight (8)

indicating LED's shall display UPS status and any active alarms. The alarms shall be a
latching type, such that if an alarm is triggered, the LED will stay ON (latch) even if the alarm
is corrected. This feature will provide the operator the chance to verify the occurrence of the
alarm.


Choose either: 2 Module, 3 Module, 4 Module, 5 Module, or 6 Module RASP model.

G. Seismic

Anchors: Seismic Zone 4 anchors shall be available for all system cabinets.


H. Dual

Input: Provided to accommodate a separate input source.

M. Bypass Input Fuses: Bypass input fuses are optionally provided on the bypass for current

limiting of 65kAIC.

N. Top Entry Cabinet: 16” cabinet allows top power cable entry to UPS unit.

.

5.0

FIELD QUAILTY CONTROL & SERVICE ORGANIZATION

5.1

FIELD SERVICE ENGINEER QUALIFICATIONS

The manufacturer must employ a 7 X 24 nationwide (international where applicable) field service
organization with rapid access to all regions of the nation. The responding service professionals
must be factory-trained engineers with an accredited and proven competence to service three
phase UPS.

5.2 SPARE

PARTS

Field Engineers must have immediate access to recommended spare parts with additional parts
storage located in regional depots. Additional spare parts shall be accessible on a 7 x 24 basis
from the national depot and must be expedited on a next available flight basis or via direct courier
(whichever mode is quickest).


5.3

MAINTENANCE TRAINING

The manufacturer shall make available to the customer various levels of training ranging from
basic UPS operation to UPS maintenance.

5.4

MAINTENANCE & SERVICE CONTRACTS

The manufacturer shall offer additional preventative maintenance and service contracts covering
both the UPS and the battery bank. Accredited professional service engineers employed
exclusively in the field of critical power systems service shall perform all maintenance and
service. The manufacturer shall also offer extended warranty contracts.

APC – MGE Galaxy 5000 Specification (60Hz)

13

Effective: June 1, 2008 REV X0 JJG

Parallel Module

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