Replaytv 5000, Privacy policy q&a – Sonic Blue Replay TV 5000 User Manual

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ReplayTV 5000

Policy is our pledge to safeguard your privacy while providing you with the best television viewing experience possible. There are separate privacy terms gov-

erning our MYREPLAYTV service that can be viewed at myreplaytv.com.

This is our Privacy Credo:

1

We see your privacy as a right and not just a privilege.

2

We respect your privacy and are committed to maintaining the privacy of your personal information.

3

We will tell you what information we collect about you and how we use that information.

4

We will give you a choice as to how your personal information will be used.

Sources of Information

To best understand this Privacy Policy, please keep in mind that, apart from the MYREPLAYTV service, information may become available to us from three dif-

ferent sources:
1

www.sonicblue.com (including www.replaytv.com) Web site.

2

Digital video recorders featuring the ReplayTV Service(TM). These recorders are sold under brand names like Panasonic and also under the ReplayTV

brand. All of these recorders feature our ReplayTV Service.

3

Telephone. You may call us and provide us with information.

Types of Information

It is important to know that there are three different types of information that may become available to us. These can be used in different ways, as explained

below in the Q&A section of our Privacy Policy. The terms defined below are used throughout our Privacy Policy:
1

“Personally Identifiable Information” is private data about you as an individual. Examples of this data would be your name, address, telephone number,

email address, and other personal information that identifies you as you. We call this “Personal Information” for short.

2

“Non-Personal Information” is information about how you use our Web site and ReplayTV Service that is not connected to your particular name, address,

or other Personal Information. For example, Non-Personal Information could describe how many people viewed a particular page on our Web site or how

many people recorded the program “Friends” on their ReplayTV digital video recorders, without connecting that Information to the specific identities of

those people. We currently do not collect such information from the ReplayTV Service or the ReplayTV unit, but it is possible that we may collect such

information in the future.

3

“Technical Status Data” can be classified either as error events or maintenance status events. For example, problems that the unit has connecting to the

ReplayTV Service or the number of times the unit reboots. This data is necessary to allow us to analyze your unit’s technical performance and to help diag-

nose and fix problems with your unit.

Privacy Policy Q&A

Q: What information does SONICblue collect from the www.sonicblue.com Web site?
A:
When you visit certain areas of www.sonicblue.com, we may ask you to register by providing Personal Information. For example, if you buy a product, enter

a contest, or subscribe to a mailing list from our site, we will ask you for certain Personal Information in connection with that transaction.
We also collect Non-Personal Information from the Web site, including which pages you look at and other similar data. As do most Web sites, www.son-

icblue.com uses “cookies.” A cookie is a small data file that a Web site can send to your browser to be stored automatically on your computer. Cookies are com-

monly used to track your visits to a site so you don't have to log in on every page and to analyze how you use the site. This allows Web site operators to serve you

better.
When you register your ReplayTV unit at www.sonicblue.com, we collect Personal Information. Our practices regarding the collection and use of this informa-

tion are described below in the sections about your digital video recorder usage.

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